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Link to original content: https://www.viewsonic.com/touch/banking-financial
ViewSonic provides touch screen solutions for queue management, digital signature solutions that enables an all-in-one secure document workflow, providing an opportunity for banks and financial institutions to make dramatic improvements in process efficiency and customer experience.
ViewSonic’s touch screens can be used as a self-service point to save time for you and your customers. Make sure everyone gets the help they need, right from the moment they arrive
Use our touch screen monitors to ensure you speak to the right department
Speed up the customer service lines by clearly communicating the ‘who’, ‘what’, ‘where’, and ‘when’ of each encounter
Bank tellers and clients can directly write on the pen display as if it were writing on pen and paper. This function is useful for filling out general forms and basic information. All annotations will be saved in the document. Users could choose between different pen color and sizes.
Customer signs the document and their biometric data will be encrypted then the signature is saved.
All signed documents are sealed with a Certificate Authority veriftying identity of the document. A copy of the e-document will be email to the customer.
Basic withdrawal/deposit forms could now be digitized into electronic forms for customers to fill out and sign, saving your bank 300-400 sheets/day.
A bank uses about 300-400 sheets/day to be stored in the storage room. By using digital signatures, documents are saved on the server and pulling up historical data is just a matter of minutes. Whereas finding a previous transaction slip in the storage room will waste approximately 20 minutes.
Serve customers and clients faster by pulling out agreement or forms on the pen display for them to sign instead of wasting time printing.
Learn how work effiency increased from 205 to 30% at China's Zhejiang Min Tai Commercial Bank after implementing ViewSonic Pen Displays
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Guangdong Hua Xing Bank shares with us the documents that have converted electronically and how using pen displays has helped their bank become more efficient.
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Opening a bank account usually takes an average of 30-40 minutes per customer due to number of paperwork involved. Bank tellers need to prepare all the necessary documents, and customers need to fill out all the details and sign at least 3-5 times. By using touch screen solutions and digital signatures for daily banking services, staff will be more efficient and serve customers faster with a new form of digital experience.
With AES256 and RSA 2048, we ensure your entire customer’s private information is protected. All signatures undergo double encryption according to the highest industry standards.
Implementing touch screen monitor and digital signature solutions is an easy process. With hardware and software ready, our experienced guides will help your bank with the set up. Documents and data can be easily integrated with our software and ready to use.
Reducing paper and printing costs is environmentally friendly and leaves your bank with a positive brand image.
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