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Link to original content: https://www.ttc.ca/riding-the-ttc/Updates/One-Fare-Program
Ontario’s One Fare Program

Ontario’s One Fare Program


Customers paying with a PRESTO card, PRESTO in Google Wallet, debit or credit card (physical or one in a mobile wallet) will be able to transfer for free between the TTC, Brampton Transit, Durham Region Transit, MiWay and York Region Transit, thanks to Ontario’s new One Fare Program. Also, customers using PRESTO, debit or credit, to transfer between TTC and GO Transit will benefit from the One Fare Program. The TTC portion of the trip will be free, regardless of the direction of travel. PRESTO automatically calculates a 100 per cent discount and applies it to your PRESTO card, credit or debit card.

The program applies to:

  • Youths
  • Adults
  • Post-Secondary Students
  • Seniors
  • TTC Fair Discount Pass customers

Children 12 and under always travel for free on the TTC.

The way the program works

Travelling from the TTC to GO Transit, Brampton Transit, Durham Region Transit, MiWay and York Region Transit:

  1. Tap your PRESTO card, PRESTO in Google Wallet, debit or credit card on a PRESTO reader when boarding a TTC bus, streetcar, or on a fare gate when entering a station to pay your TTC fare. Your two-hour transfer will be automatically applied to your card.

  2. When transferring, tap using your original method of payment on a PRESTO reader. You will receive your free transfer and won’t be charged another fare, as long as you are within two hours of your first tap on the TTC. For transfers to GO Transit, you will be reimbursed for the TTC portion of your fare, as long as you are within two-hours of your first tap. When transferring to GO Transit, you will then receive free transfers for up to three hours from your first tap onto GO Transit. When travelling on GO Transit, tap off when you get to your destination, unless you have a default trip set.

  3. Continue to tap using your original payment method again when transferring to other transit vehicles during your journey. When travelling on GO Transit, tap off when you get to your destination, unless you have a default trip set. Your tapped PRESTO card, PRESTO in Google Wallet, debit or credit card is your proof-of-payment.

Traveling on a TTC-operated bus into Mississauga or York Region:

  1. Tap your PRESTO card, PRESTO in Google Wallet, debit or credit card on a PRESTO reader when boarding a TTC bus, streetcar, or on a fare gate when entering a station to pay your TTC fare. Your two-hour transfer will be automatically applied to your card.

     

  2. When exiting your TTC-operated bus in Mississauga or York Region, you must tap your original method of payment again. You won’t be charged a MiWay or YRT fare as long as you are within two hours of your first tap on the TTC. This is the same process that happens today when TTC buses travel in Mississauga and York Region.

     

  3. When transferring to another MiWay or YRT bus, tap your original payment method again, even if you’re still within your two-hour transfer window. Your tapped PRESTO card, PRESTO in Google Wallet, debit or credit card is your proof-of-payment

Frequently Asked Questions

  • What is the One Fare Program?

    The One Fare Program, introduced by the Ontario Government, eliminates the double fare for customers travelling between the TTC, GO Transit, Brampton Transit, Durham Region Transit, MiWay and York Region Transit. Through this program, customers will pay their initial fare on the transit agency they start their journey on and will benefit from a free transfer between agencies, as long as they are within their two-hour transfer (TTC, Brampton Transit, Durham Region Transit, MiWay and YRT) or three-hour transfer (GO Transit) window.

  • Which transit agencies are included in the program?

    The One Fare Program includes free transfers between the TTC and GO Transit, Brampton Transit, Durham Region Transit, MiWay and York Region Transit.
  • Is UP Express included in the One Fare Program?

    No. UP Express is not included in this program as there are added technical requirements that would have prolonged the rollout. Metrolinx will continue to work with provincial and municipal partners to make cross-boundary travel seamless for transit users.

  • Who is eligible for the program?

    Adults, youths, post-secondary students and seniors who pay their fare with a PRESTO card, PRESTO in Google Wallet, debit or credit card are eligible for this program, as long as they are travelling between the TTC, GO Transit, Brampton Transit, Durham Region Transit, MiWay and York Region Transit.

  • Where can I get a PRESTO card?

    PRESTO cards are available for $4 from Fare Vending Machines at TTC stations, all Shoppers Drug Mart locations, via prestocard.ca and from the TTC’s Customer Service Centre above Davisville Station.

    Android customers can load a virtual PRESTO card in their Google Wallet to pay their fare from their mobile device or Wear OS Smartwatch.

    Customers may also obtain a complimentary PRESTO card from select Toronto Public Library branches, while supplies last.

  • Can I used my debit or credit card as part of this program?

    Yes. You would tap your debit or credit card (physical card or on a mobile device) at the start of your journey to pay your fare and tap again when you transfer to another transit agency or if you’re exiting a TTC bus that travels in Mississauga or York Region. When you tap in these scenarios, you will receive your free transfer as long as you are within your two-hour transfer (TTC, Brampton Transit, Durham Region Transit, MiWay and YRT) or three-hour transfer (GO Transit) window. You must always use the same method of payment you used for your initial tap and when transferring., or else you will be charged another fare. When travelling on GO Transit, tap off when you get to your destination, unless you have a default trip set.

  • Does the program include the TTC Fair Pass Discount Program customers?

    Yes. Fair Pass Discount Program customers can take advantage of this program.  

    Single-Ride Fare

    When starting their trip on the TTC they will pay a Fair Pass single-ride fare and then transfer to one of the participating transit agencies for free, or have that Fair Pass single-ride fare deducted from their GO Transit trip. When starting their trip on another transit agency, they will pay a single-ride adult fare when boarding and then receive a free transfer back to the TTC.

    Monthly Pass

    When starting their trip on the TTC, customers will pay using their Fair Pass monthly pass and then transfer to one of the participating transit agencies for free. When starting their trip on one of the participating transit agencies, they will pay a single-ride adult fare when boarding and then receive a free transfer back to the TTC.

    Customers paying their TTC fare using a Monthly Pass will not receive additional discounts when transferring to GO Transit.

  • Will I receive a free transfer if I pay by cash, PRESTO Ticket, TTC ticket or token?

    No. The free transfer is only available to customers who pay by PRESTO card, PRESTO in Google Wallet, debit or credit card.

  • How does the One Fare Program work?

    The program works in the following way:

    Travelling from the TTC to GO Transit, Brampton Transit, Durham Region Transit, MiWay and York Region Transit:

    1. Tap your PRESTO card, PRESTO in Google Wallet, debit or credit card on a PRESTO reader when boarding a TTC bus, streetcar, or on a fare gate when entering a station to pay your TTC fare and have your two-hour transfer applied to your card.
    2. When transferring tap your PRESTO card, PRESTO in Google Wallet, debit or credit card on a PRESTO reader. You will receive your free transfer and won’t be charged another fare, as long as you are within two-hours of your first tap on the TTC. For transfers to GO Transit, you will be reimbursed for the TTC portion of your fare, as long as you are within two-hours of your first tap. When transferring to GO Transit, you will then receive free transfers for up to three hours from your first tap onto GO Transit.  
    3. Continue to tap your card when transferring to other vehicles during your journey. Your tapped PRESTO card, PRESTO in Google Wallet, debit or credit card is your proof-of-payment. When travelling on GO Transit, tap off when you get to your destination, unless you have a default trip set. 

    Traveling on a TTC bus into Mississauga or York Region:

    1. Tap your PRESTO card, PRESTO in Google Wallet, debit or credit card on a PRESTO reader when boarding a TTC bus, streetcar, or on a fare gate when entering a station to pay your TTC fare. Your two-hour transfer will be automatically applied to your card.
    2. When exiting your TTC bus in Mississauga or York Region, you must tap your original method of payment again. You won’t be charged a MiWay or YRT fare as long as you are within two hours of your first tap on the TTC. This is the same process that happens today when TTC buses travel in Mississauga and York Region.
    3. When transferring to another MiWay or YRT bus, tap your original payment method again, even if you’re still within your two-hour transfer window. Your tapped PRESTO card, PRESTO in Google Wallet, debit or credit card is your proof-of-payment
  • Why didn’t I get my free transfer when I transferred at a TTC subway station?

    If your PRESTO card has a negative balance on it, the PRESTO readers on the fare gates at TTC subway stations may decline the free transfer. To ensure this doesn’t happen, you need to make sure your balance on your PRESTO card is higher than $0.00.

    You can add funds to your card instantly in the following ways:

    • Via the Load Now option on the PRESTO App
    • At a Fare Vending Machine at all TTC subway stations
    • At the TTC’s Customer Service Centre at 1900 Yonge Street, above Davisville Station. 
  • Does the One Fare Program work on TransHelp in Peel Region?

    Yes. You can transfer to and from the TTC and TransHelp for free through Ontario’s One Fare Program. TransHelp customers in Peel Region will only pay their TransHelp fare when transferring to or from Humber College, Kipling Station or GO Transit transfer locations.

  • What happens when my two-hour or three-hour (GO Transit) transfer window expires?

    You will be charged again and a new two-hour or three-hour (GO Transit) transfer window will be applied to your card.

  • How much will I be charged?

    When starting your journey on the TTC, you will be charged the TTC fare that matches your fare type :

    • Youth: $2.35
    • Adult: $3.30
    • Adult Fair Pass Discount Program: $2.10
    • Post-secondary student: $3.30
    • Senior: $2.25

    As always, children 12 and under travel on the TTC for free. 

  • How does the fare discount work with GO Transit?

    Customers travelling between TTC and GO Transit, the cost of the TTC trip will be discounted from the overall trip cost when paying single ride fares, making the TTC fare free, regardless of travel direction.

    For example, adult fare customers transferring between the TTC and GO Transit will save $3.30 on a single trip. Similar discounts would apply for other fare types, such as youths and seniors.

    Customers paying their TTC fare using a Monthly Pass will not receive any additional discounts when transferring to GO Transit.

  • How much will I save on transit through this program?

    Here are some examples of cost-savings through Ontario’s One Fare Program

    Customer travelling using TTC and GO Transit (Example: Burlington GO Station to Union Station + TTC)

    • Current: Travelling five days a week (return trip), this customer pays $136.50/week
    • With Ontario’s One Fare Program, this customer will pay $103.50/week (savings of $33/week and up to $1,650 per year)

    Customer travelling using TTC and York Region Transit (YRT)

    • Current: Travelling five days a week (return trip), this customer pays $71.80/week
    • With Ontario’s One Fare Program, this customer will pay $35.90/week (savings of $35.90/week and up to $1,795 per year)

    Customer travelling using TTC and MiWay

    • Current: Travelling five days a week (return trip), this customer pays $65/week
    • With Ontario’s One Fare Program, this customer will pay $32.50/week (savings of $32.50/week and up to $1,625 per year)

    Customer travelling using TTC and Durham Region Transit (DRT) 

    • Current: Travelling five days a week (return trip), this customer pays $66.50/week
    • With Ontario’s One Fare Program, this customer will pay $33.25/week (savings of $33.25/week and up to $1,662.50 per year)

    Customer travelling using TTC and Brampton Transit

    • Current: Travelling five days a week (return trip), this customer pays $67/week
    • With Ontario’s One Fare Program, this customer will pay $33.50/week (savings of $33.50/week and up to $1,675 per year)
  • What’s the best fare option for me to travel on for this program?

    Customers who currently purchase a TTC Monthly Pass and who connect to GO Transit, MiWay, Brampton Transit, York Region Transit or Durham Region Transit for most or all of their trips may benefit by paying single ride fares on the TTC instead of purchasing a pass.

  • Are monthly passes included in this program?

    Yes, for some trips.

    Customers who start their trip on the TTC by paying with a TTC Monthly Pass will receive a free transfer when connecting to MiWay, Brampton Transit, York Region Transit or Durham Region Transit. On return trips to Toronto, TTC Monthly Pass customers will pay the fare of the transit agency where they board and receive a free transfer to the TTC using their TTC Monthly Pass.

    Customers with a monthly pass for Brampton Transit, Durham Region Transit, MiWay or York Region Transit will receive a free transfer when they connect to the TTC. On return trips starting in Toronto, customers will pay a single-ride TTC fare and receive a free transfer when connecting to the agency they have a monthly pass for.

    Customers paying their TTC fare using a Monthly Pass will not receive any additional discounts when transferring to GO Transit.

     
  • Do I still need to tap when transferring between agencies, even though the fare is free?

    Yes. You must tap your PRESTO card, PRESTO in Google Wallet, debit or credit card each time you transfer modes. Additionally, customers travelling on a TTC-operated bus into Mississauga and York Region must continue to tap when exiting the bus. Tapping verifies your two-hour transfer and also provides the GO Transit discount on your card when tapping on the TTC. When travelling on GO Transit, tap off when you get to your destination, unless you have a default trip set. 

  • How will a fare inspector know I’ve paid my fare, using my free transfer?

    A fare inspector will be able to see your tapping history and will also be able to verify your transfer taps.

  • Who can I contact if I think I’ve been charged twice?

    Please call TTC Customer Service at 416-393-3030 or submit an enquiry through our web form.

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