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Link to original content: https://www.statista.com/statistics/1460452/gen-ai-consumer-concerns-online-shopping/
Gen AI: key consumer concerns in e-commerce 2023 | Statista

Consumer concerns regarding generative AI use in online shopping 2023

Key consumer concerns in the use of generative artificial intelligence (Gen AI) for online shopping in 2023

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Source

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Release date

January 2024

Region

Worldwide

Survey time period

October and November 2023

Number of respondents

2,299*

Age group

18 years and older

Supplementary notes

* Consumers who are aware of the use of generative AI in shopping experiences in 11 countries across North America, Europe, and Asia–Pacific.

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Statistics on " Artificial intelligence (AI) in e-commerce "

Other statistics that may interest you Artificial intelligence (AI) in e-commerce

Overview

4

Level of implementation

6

Business adoption

7

Consumer behavior

8
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For single users
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Access limited to Free Statistics. Premium Statistics are not included.
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Professional Account

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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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