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Link to original content: https://www.statista.com/statistics/1081798/cx-capability-evaluation-customers-worldwide-sector/
CX capability evaluation by customers by sector 2021 | Statista

CX capability evaluation of organizations by customers worldwide in 2021, by sector

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Source

Use Ask Statista Research Service

Release date

September 2021

Region

Worldwide

Survey time period

May and June, 2021

Number of respondents

1,359 professionals

Method of interview

Questionnaire

Supplementary notes

To retrieve the data, click on Lead with strategy and select question 3, apply Sector as a filter and press View each sector as a separate chart.
Rating is done on a scale from zero (poor) to ten (excellent).

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Statistics on " Bank customer retention in the United Kingdom (UK) "

The most important statistics
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Other statistics that may interest you Bank customer retention in the United Kingdom (UK)

Bank client overall experience

7

Bank account switching

8

Customer satisfaction score

5

Customer complaints

7

Further related statistics

4

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Topics

Customer satisfaction in JapanCustomer satisfaction in AustraliaRetail trade in JapanShopping behavior in JapanDigital shopping behavior in Japan
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
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  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
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  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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