The Westin Lagunamar Ocean Resort Villas & Spa Cancun

The pool, staff, location, and views were amazing. The villa was also very nice.

Large and comfortable resort, there will be something for everyone. The family rooms allow you to be well installed with their super-equipped kitchen, washing machine and dryer, bath and shower. Friendly and attentive staff, a constant Westin. Everything is neat and tidy.

The check-out placed at 10 am - if you are late they will call you frantically to get you out - very unpleasant. The non-existent signage for the elevators, which is very necessary given the size of the complex.

Very nice room

Restoration very very average

The location of the resort is fantastic, situated across the road from a very good mall where you can find everything you need. it is within walking distance of the best shops and a bus stop to easily access other attractions in the area. Guests can relax in a cabana on the beach while listening to the ocean, providing a peaceful and serene experience.

The pool areas can get quite busy and the sunbeds are placed very close together, which may not be ideal for those seeking more privacy.

Exceptional!!!. Magnificent exterior, huge swimming pool with sea view . Ideal for families, groups of friends. The rooms are like small apartments: very well equipped.

The buffet's really not that bad...

Everything. The beach, the swimming pools, the very large apartment with two bedrooms for 4 (we were given a bigger apartment than we expected and super equipped). You can bring your own food and eat in the apartments. Just in front of the shopping center "plaza la isla" where you can find everything (restaurants, shops ...). The beach is exceptional.

restaurant and breakfast rates on site

Stunning views, comfortable and modern suites, exceptional staff, state-of-the-art amenities, beautiful beach and pool area.

Hard to think of anything.

swimming pool with sea view, room, washing machine and dryer

deactivation of the key at 10 am on the day of departure forcing to return to the reception to have it reactivated. we reserve until noon! useless waste of time

Very comfortable bedding and pillows, large swimming pools (but it's a bit boring, just a slide in one of them), this is a good thing as the beach is full of seaweed (like all the ones in the Maya Riviera). Studio very well equipped with kitchenette and washing machine, daily cleaning and generally very good.

My room wasn't ready the day I arrived at 5:30! I was asked to wait 30 minutes (without a refreshment, after a long trip). The "sea view" from the 1st floor was mostly a pool view, with a small sea square. Not a bottle of water in the fridge (we are in 5 stars anyway). On the other hand, a birthday cake, it's nobody's cake...The supermarket displays surrealistic prices (25 dollars for a plastic balloon, 10 for a packet of cereals). During the stay, multiple reminders from the "concierge" to go to timeshare meetings...Minigolf paying (4 dollars /pers) from the 2nd use...You end up feeling a bit like a pigeon, but it's Cancun... I remind you that the price of the room must be increased by about 20% of taxes at check-in and that the check-out is at ...10am !

The Westin surpassed my expectations with its stunning property and prime location. The beach at the front of the hotel was clean and inviting, perfect for relaxation. Our room had a beautiful view of the ocean, providing a serene atmosphere throughout our stay. The staff, especially the accommodating waiter Henry, ensured our needs were met. Despite a few minor drawbacks, I would highly recommend this hotel for its amenities, cleanliness, and friendly service.

Great location, plenty of facilities, well-stocked kitchenette, fantastic bathroom, generous drawer space.

This luxurious hotel exceeded my expectations in terms of exclusive amenities and services. the Spa & wellness centre provided me with a rejuvenating massage, and the outdoor swimming pool with sun loungers was the perfect spot to enjoy the stunning sunset. I also loved the entertainment options, including the poolside snack bar and the BBQ facilities.

Despite the hotel's excellent services and facilities, I had a minor inconvenience at check-in when the front desk staff took slightly longer to welcome me. the issue was quickly resolved, and I received top-notch service from then on.

We had an incredible stay here! The location was perfect, right across from a big shopping complex and only a short walk to the sea. The hotel facilities were top-notch, with clean and well-maintained pools and a beautiful beach. The staff was extremely helpful and thoughtful throughout our stay.

Nothing not to like.

Convenient public bus stop right in front of the hotel. the beach was beautiful and the lifeguard was attentive.

Rooms only had one double bed and an uncomfortable sofa bed. Not ideal for families with more than 2 people.

The hotel is conveniently located near a bus stop, making it easy to explore popular attractions like the ultramar or the pirates ship. It is also right across from a mall, providing easy access to shopping options. Additionally, there are off-property restaurants within walking distance, offering guests a variety of dining choices.

The breakfast options at the hotel were not up to par, as mentioned in some reviews.

Great location near shopping and restaurants. Spacious and clean rooms with all necessary amenities. Friendly and helpful staff. Beautiful lobby. Superior beach and swimming pool.

The Westin Lagunamar Ocean Resort Villas & Spa offers clean and beautiful infinity pools, accommodating early/late check-outs, breathtaking views, fantastic food, helpful and friendly staff.

Felt so at home, nothing to complain about.

The beach and ocean at this hotel were absolutely stunning. the white sandy beach and the aqua blue water made for a picturesque setting. It was a perfect spot to relax and enjoy the beautiful views.

The room, service options were a little lacking. the food took a long time to arrive and the quality was not up to par.

This hotel offers exclusive amenities that fulfilled our luxurious needs. the outdoor swimming pool was magnificent and the sun loungers were comfortable. the wide and clean beachfront provided access to the beautiful ocean and had plenty of beach umbrellas. We also enjoyed the Spa centre and its sauna, jacuzzi, massage and Spa lounge. the garden area was well-kept and the BBQ facilities were an added bonus.