Letter from the Chair
Friends, it’s with great sadness that I announce the cancellation of JordanCon 2020. This is not a decision we make lightly. However, in light of the current state of emergency in Georgia it became clear that hosting JordanCon would be irresponsible of us. We initially tried to work with our host hotel, the Crowne Plaza Ravinia, to find alternative dates this year. However, nothing suitable was available. We understand that this comes as a disappointment to many of you and some of you will have financial concerns. We want this situation to be as seamless as possible for you, so we’ve prepared a FAQ that hopefully answers your questions. We will also continue to update our website and social media channels with information on how you can help members of our community affected by the coronavirus outbreak. We thank you for your patience and support during these trying times.
–Jennifer Liang, JordanCon Chair
FAQ
Q: When and where will JordanCon be held in 2021?
A: JordanCon 2021 will be hosted by the Crowne Plaza Atlanta Perimeter at Ravinia in Atlanta, Georgia, on April 23-25, 2021.
Q: What will happen to my membership? Can I get a refund?
A: You’ll be able to use it to come to JordanCon 2021, as all memberships have been deferred to next year! If you already know you cannot attend JordanCon in 2021, we will facilitate transfers by creating a closed JordanCon Transfers Facebook group. This will allow people who need to transfer their membership and people looking to purchase a membership to connect more easily without flooding our main JordanCon Facebook page. You’ll also still be able to purchase a membership from now until we close our membership purchases closer to our 2021 event.
Q: I have pre-ordered a t-shirt/anthology. What will happen to my pre-order?
A: You’ll still get the item, you’ll just get it at JordanCon 2021. If you pre-ordered these items and know you cannot attend next year, you may have someone else pick up your order for you. We will also extend out the pre-order time until closer to our 2021 convention.
Q: What about the money I paid for my workshop or the items I pre-ordered from vendors/artists?
A: Refunds and fulfillment for these are up to the individual vendor/artist. Reach out to the vendor/artist to find out how they are handling these, but please remember to be patient with them as they have many conventions canceling on them and many people to update.
Q: I spent so much time and money on my costume for this year; can we do the Age of Legends/Roaring 20s theme next year so it’s not wasted?
A: We don’t want to waste our time and money, and we most certainly don’t want to waste yours, so yes. I mean, technically 2021 is the start of the new decade anyway!
Q: What’s going to happen to my room reservation?
A: The hotel cannot book rooms that far in advance, so you will need to cancel your reservation and reserve again for 2021. Please note that some rooms have been automatically cancelled by the hotel.
Q: I’ve already paid for my spot in the Dealers Hall/Art Show/Authors Alley. What will happen to that?
A: As with everything else, your payment will reserve your spot for JordanCon 2021. If you know you absolutely cannot attend in 2021, please contact the following by April 30th for additional guidance:
Dealers Hall: Dealers@JordanCon.Org
Artist and Art Show: ArtShow@JordanCon.Org
Authors Alley: Guests@JordanCon.Org
We also plan on having a page with advertisements to all vendors, artists, and authors who were planning on attending JordanCon 2020. In this time of economic instability, almost all of our vendors, artists, and authors will be financially impacted by their inability to attend conventions such as ours. As such, we want to support those who have supported us for so many years by having active advertisements up, pointing our potential attendees to their websites, both as a page on our website and via our social media communications. Keep an eye out for those posts in the coming months, and check our website for full lists!
Q: I’ve already paid for ad space in the convention booklet for 2020. What will happen to that ad space?
A: You will be able to use that payment for ad space in our 2021 booklet. You have the option of keeping your same ad or changing to a different one, free of charge. We will contact you with our updated due dates closer to our 2021 event so that you can let us know what you want to do. We will also create a page and display those ads with links as appropriate. If you have any questions, please email Communications@JordanCon.Org.
Q: I booked a flight for JordanCon. What should I do now?
A: Reach out to your airline or booking agent to see what your options are for a refund, credit, or rebooking for a future flight. Many airlines are offering very forgiving refund/rebooking policies right now.
Q: I’ve already paid for a Sponsorship for JordanCon 2020. What will happen to my Sponsorship?
A: Your sponsorship will roll into JordanCon 2021 with no changes. We will also create a page and display your sponsorship with links as appropriate.
Q: I still have my flight/ hotel room. Is it cool if I just come to hang out with my friends in the hotel?
A: Please…please don’t. Even if you are not at risk you can still be a carrier for coronavirus and infect those around you. Please stay home and help us reduce the spread of disease.
Thank you for all you are doing to keep attendees safe and to keep the best Con of my year on schedule.