Authors:
Rosaline Barendregt
1
;
2
;
Yngve Lamo
3
and
Barbara Wasson
1
;
2
Affiliations:
1
Centre for the Science of Learning and Technology, University of Bergen, Norway
;
2
Department of Information Science and Media Studies, University of Bergen, Norway
;
3
Department of Computer Science, Western Norway University of Applied Sciences, Bergen, Norway
Keyword(s):
Digital Self-Report, Respondent Burden, Interaction Design, Respondent-Centric Design, NOW Interactions.
Abstract:
Medical self-report plays an indispensable role in healthcare, capturing vital subjective data from health and everyday life contexts. While considerable research has been dedicated to trialling self-report to ensure their clinical validity, there has been less focus on understanding user behaviour in self-reporting and on devising strategies to optimise the use of these self-report tools. The traditional approach to self-report design has been largely information-centric, relegating patients to the role of passive information providers. This can lead to a significant respondent burden due to the retrospective nature of the questions and the inherent challenges in data provision. Recently, the Respondent-centric Design (RxD) Framework has been suggested as an approach to bridge clinical needs and patient’s needs within the self-report design process. In this paper we report on the use of the RxD framework for redesigning a headache diary. Our experience on using RxD provides insight
into its potential to reshape self-report design, RxD steered our focus during the redesign to consider respondent perspectives more thoroughly. The redesigned headache diary received positive feedback, both from users and experts, and the evaluation suggests improved adherence and higher respondent acceptance.
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