Abstract
Business processes represent the operational capabilities of an organization. In order to ensure process continuity, the effective management of risks becomes an area of key concern. In this paper we propose an approach for supporting risk identification with the use of higher-level organizational models. We provide some intuitive metrics for extracting measures of actor criticality and vulnerability from organizational models. This helps direct risk management to areas of critical importance within organization models. Additionally, the information can be used to assess alternative organizational structures in domains where risk mitigation is crucial. At the process level, these measures can be used to help direct improvements to the robustness and failsafe capabilities of critical or vulnerable processes. We believe our novel approach, will provide added benefits when used with other approaches to risk management during business process management, that do not reference the greater organizational context during risk assessment.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Becker, J., Indulska, M., Rosemann, M., Green, P.: Do Process Modelling Techniques Get Better? A Comparative Ontological Analysis of BPMN. In: Campbell, B., Underwood, J., Bunker, D. (eds.) Proceedings 16th Australasian Conference on Information Systems, Sydney, Australia (2005)
Chung, L.: Representing and Using Non - Functional Requirements for Information System Development. A Process-Oriented Approach. PhD Thesis, Graduate De-partment of Computer Science, Toronto, University of Toronto (1993)
Fischer, L.: Workflow Handbook, Workflow Management Coalition, WfMC (2005)
Hall, C., Harmon, P.: The 2004 Enterprise Architecture, Process Modelling & Simulation Tools Report, Technical Report (2005), bptends.com
Hammer, M., Champy, J.: Reengineering the Corporation: A Manifesto for Business Revolution, Harper Business (1993)
Katzenstein, G., Lerch, F.J.: Beneath the surface of organizational processes: a social representation framework for business process redesign. ACM Transactions on Information Systems (TOIS) 18(4), 383–422 (2000)
Koliadis, G., Vranesevic, A., Bhuiyan, M., Krishna, A., Ghose, G.K.: A combined approach for sup-porting the business process model lifecycle. In: Proceedings of the Asia-Pacific Conference on Information System (2006)
Loucopoulos, P., Kavakli, E.: Enterprise Modelling and the Teleological Approach to Requirements Engineering. International Journal of Intelligent and Coop-erative Information Systems 4(1), 45–79 (1995)
Miers, D.: The Split Personality of BPM, Business Process Trends (2004), bptrends.com
Ouyang, C., van der Aalst, W.M.P., Dumas, M., ter Hofstede, A.H.M.: Translating BPMN to BPEL, BPM Center Report BPM-06-02 (2006), BPMcenter.org
Smith, H., Fingar, P.: Business Process Management – The Third Wave. Meghan-Kiffer Press, Tampa (2003)
White, S.: Business Process Modelling Notation (BPMN), Version 1.0, Business Process Management Initiative (2004), BPMI.org
Yu, E.: Modelling Strategic Relationships for Process Reengineering. PhD Thesis, Graduate Department of Computer Science, University of Toronto, Toronto, Canada, p. 124 (1995)
Muehlen zur, M., Ho, D.T.-Y.: Risk management in the BPM lifecycle. In: Bussler, C.J., Haller, A. (eds.) BPM 2005. LNCS, vol. 3812, pp. 454–466. Springer, Heidelberg (2006)
Muehlen zur, M., Rosemann, M.: Integrating Risks in Business Process Models. In: Proceedings of Australasian Conference on Information Systems (ACIS 2005), Manly, Sydney, Australia (2005b).
Silveira, C.: A Knowledge-Based Risk Management for the Utility Business Service Model, Informing science and Information Technology Education Joint Conference, Pori, Finland (2003)
Nogueira, J.C., Luqi, B.S.: A Risk Assessment Model for Software Prototyping Projects. In: Proc International Workshop on Rapid System Prototyping, pp. 28–33 (2000)
Schmitt, M., Grégoire, B., Dubois, E.: A risk based guide to business process design in inter-organizational business collaboration. In: International Workshop on Requirements Engineering for Business Need and IT Alignment (REBNITA 2005), Paris (2005)
Sumner, M.: Risk Factor in Enterprise-wide/ERP projects. Journal of Information Technology 15, 317–327 (2000)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2009 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Islam, M.M.Z., Bhuiyan, M., Krishna, A., Ghose, A. (2009). An Integrated Approach to Managing Business Process Risk Using Rich Organizational Models. In: Meersman, R., Dillon, T., Herrero, P. (eds) On the Move to Meaningful Internet Systems: OTM 2009. OTM 2009. Lecture Notes in Computer Science, vol 5870. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-05148-7_19
Download citation
DOI: https://doi.org/10.1007/978-3-642-05148-7_19
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-05147-0
Online ISBN: 978-3-642-05148-7
eBook Packages: Computer ScienceComputer Science (R0)