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Exploring Capability Mapping as a Tool for Digital Transformation: Insights from a Case Study

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Enterprise, Business-Process and Information Systems Modeling (BPMDS 2023, EMMSAD 2023)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 479))

Abstract

This study investigates how capability maps, an Enterprise Architecture artifact, can support digital transformation and for what purposes. Despite their potential, there is currently a lack of literature on the topic. The study uses the technique of a semi-structured interview in a case study to explore the role of capability mapping in planning and executing digital transformation. The results indicate that the practice of capability mapping can play a valuable role in different phases of digital transformation. The study also provides relevant insights for organizations looking to leverage capability maps as a tool for improving their digital transformation initiatives. This is realized by describing use cases derived from the case study.

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Author information

Authors and Affiliations

  1. Faculty of Economics and Business Administration, Ghent University, Gent, Belgium

    Jonas Van Riel & Geert Poels

  2. Flanders Make @UGent, CVAMO Core Lab, Gent, Belgium

    Geert Poels

  3. Faculty of Economics and Business, KU Leuven, Leuven, Belgium

    Stijn Viaene

  4. Vlerick Business School, Leuven, Belgium

    Stijn Viaene

Authors
  1. Jonas Van Riel
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  2. Geert Poels
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  3. Stijn Viaene
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Corresponding author

Correspondence to Jonas Van Riel .

Editor information

Editors and Affiliations

  1. University of Mannheim, Mannheim, Germany

    Han van der Aa

  2. TU Wien, Vienna, Austria

    Dominik Bork

  3. TU Wien, Vienna, Austria

    Henderik A. Proper

  4. Munich University of Applied Sciences, Munich, Germany

    Rainer Schmidt

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Van Riel, J., Poels, G., Viaene, S. (2023). Exploring Capability Mapping as a Tool for Digital Transformation: Insights from a Case Study. In: van der Aa, H., Bork, D., Proper, H.A., Schmidt, R. (eds) Enterprise, Business-Process and Information Systems Modeling. BPMDS EMMSAD 2023 2023. Lecture Notes in Business Information Processing, vol 479. Springer, Cham. https://doi.org/10.1007/978-3-031-34241-7_17

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  • DOI: https://doi.org/10.1007/978-3-031-34241-7_17

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-34240-0

  • Online ISBN: 978-3-031-34241-7

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