Manage user requests from Schoolwork in Apple School Manager
Schoolwork instructors can request Managed Apple Accounts for their students so they can use the Schoolwork app. When you approve a request, a Managed Apple Account is created based on the verified email address submitted in the request. Sign-in information can then be sent to the instructor. After the instructor signs in for the first time and changes their password, they are then able to:
Use the Schoolwork app to create additional Managed Apple Accounts for students to participate in class
Manage student accounts in Apple School Manager
Important: If the Managed Apple Account already exists, the request approval fails and the request must be resubmitted with another email address. Federated domains won’t work with this feature.
Approve pending requests
In Apple School Manager
, sign in with a user that has the role of Administrator, Site Manager, or People Manager.Select Account Requests in the sidebar, then select or search for pending requests in the search field. See How to search.
Select one or more pending requests, then review the information about the request.
Select Approve. If this is your first time approving a user, read the dialog, then select Continue.
You must then Create sign-in information for the new user.
Important: Until the new user signs in and changes their password, the account isn’t active.
Deny pending requests
In Apple School Manager
, sign in with a user that has the role of Administrator, Site Manager, or People Manager.Select Account Requests in the sidebar, then select or search for pending requests in the search field. See How to search.
Select one or more pending requests, then review the information about the request.
Select Deny, review the dialog, then select Continue.
An email is sent to each user, letting them know their request is denied.
If necessary, select Close.