Add or reset verification phone numbers in Apple School Manager
Any users with a role of Administrator, any Manager role, Staff, or Instructor all require a six-digit verification code along with their Managed Apple Account password to sign into the Apple School Manager web portal. This verification code, which is sent to a phone number associated with the user account, enhances the security of Apple School Manager. For any users with a role that allows them to sign into the Apple School Manager web portal, new verification codes are required every 30 days.
When to add a verification phone number
For users having either an Administrator role or any Manager role (for example, Content Manager), you may want to add more than one verification phone number.
Note: Each phone number receives a code that must be entered to verify that specific number. Have all the phones nearby so the codes can be entered.
When to reset a verification phone number
If the user changes phone numbers, you should reset the user account to ask for a new phone number. Accounts that have identical privileges or lesser privileges can be reset only by you.
Add a verification phone number
Go to the Apple Account website and sign in with your Managed Apple Account.
In the Security section, select Edit.
Select “Add a trusted phone number,” enter the phone number, select Text Message or Phone Call, then select Continue.
Enter the six-digit code, then select Verify.
Reset a verification phone number
In Apple School Manager
, sign in with a user that has the role of Administrator, Site Manager, or People Manager.Select Users
in the sidebar, then select or search for a user in the search field. See How to search.Select the user from the list.
Select the Reset button
, then select Reset.When the user signs in again, they’re prompted to add a new phone number.