iCloud User Guide
- Welcome
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- Sign in and use iCloud.com
- Customise and use the homepage
- Keynote
- Numbers
- Pages
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- Photos on iCloud.com overview
- View your photos and videos
- Hide your photos and videos
- Use iCloud Shared Photo Library
- Upload and download photos
- Add a title or caption
- Organise photos and videos
- Add photos and videos to Favourites
- Play a slideshow of photos
- Delete and recover photos and videos
- Share photos and videos
- Recover files and information
- Use iCloud on your Windows computer
- Get more help with iCloud
- Legal notices and acknowledgements
- Copyright
Import existing emails to your custom iCloud Mail address on iCloud.com
If you add a custom email domain you already own to iCloud Mail, you can use iCloud.com to import existing emails from your previous email provider (not available for all email providers).
Important: Make sure you have enough iCloud storage to import all your emails. See Check your iCloud storage on any device.
On iCloud.com, click in the toolbar, then click Custom Email Domain.
Select a domain name, scroll down, then click the “Import mail” button (or click next to Import Mail to import emails from an additional address).
Follow the on‑screen instructions to sign in to your previous mail account.
It may take some time to import all your emails. They appear in an iCloud Mail folder with the name of your email address. If you had your mail organised into multiple folders in your previous email account, those folders appear inside the new folder.
You can also manually move emails to iCloud Mail using the Mail app. See Organise email in mailboxes on iPhone, Organise email in mailboxes on iPad or Move or copy emails between mailboxes in Mail on Mac.