Table of Contents

• Welcome
• Overview
  • Intro to Apple School Manager
  • Programme requirements
  • Sign up
  • Participate in beta features
• Get support and provide feedback
  • Get support
  • Provide feedback
• Set up your organisation
  • Edit preferences
  • Configure locations
• Integrate identity providers
  • Manage domains
    • Link to new domains
    • Disconnect federation from a domain
  • Use federated authentication
    • Intro to federated authentication
    • Use federated authentication with Google Workspace
    • Use federated authentication with Microsoft Entra ID
    • Use federated authentication with your identity provider
    • Change a user’s domain information
    • Transfer Apple services when federating
  • Sync user directories
    • Sync user accounts from Google Workspace
    • Sync user accounts from Microsoft Entra ID
    • Sync user accounts from your identity provider
  • Resolve Apple ID and user name conflicts
    • Get notified about username conflicts
    • Resolve Apple ID conflicts
    • Resolve Google Workspace sync conflicts
    • Resolve Microsoft Entra ID OIDC sync conflicts
    • Resolve identity provider OIDC or SCIM sync conflicts
  • Integrate with your SIS
  • Use SFTP to upload SIS data
    • Upload Student Information System data
    • Best practices for merging data
    • Template information for importing data
    • Use Apple .csv templates
      • Apple Students template
      • Apple Staff template
      • Apple Courses template
      • Apple Classes template
      • Apple Rosters template
      • Apple Locations template
    • Use OneRoster .csv templates
      • OneRoster Users template
      • OneRoster Courses template
      • OneRoster Classes template
      • OneRoster Enrolments template
      • OneRoster Orgs template
• Manage users
  • Use Managed Apple IDs
    • Use Managed Apple IDs
    • Customise user access to certain apps and services
    • Use Sign in with Apple
  • Work with users and passwords
    • Intro to users
    • Manually add users
    • Inspect a user account
    • Manage existing users
    • Set password policies
    • Create or reset user passwords
  • Assign roles and privileges
    • Intro to roles and privileges
    • View and assign roles
    • Add Content Managers to locations
  • Verification codes and phone numbers
    • Send verification codes
    • Add or reset verification phone numbers
• Buy content
  • Intro to buying content
  • Review content payment and billing information
  • Select and buy content
  • Learn about Custom Apps
  • Manage content tokens
  • Transfer licenses
  • Migrate content tokens
  • Invite VPP purchasers
  • Plan for migration to Apps and Books
• Manage devices
  • Device workflow
  • Add devices to your organization
    • Manage device suppliers
    • View device information
    • Get device order progress reports
    • Add devices from Apple Configurator
    • Manage MDM servers
      • Intro to MDM servers
      • Link to a third-party MDM server
      • Edit a third-party MDM server configuration
      • Delete a third-party MDM server
  • MDM server assignments
    • Review device assignments
    • Assign, reassign or unassign devices
    • Assign a device that was serviced or replaced
  • Turn off Activation Lock
  • Release devices
• Use Shared iPad
  • Create Shared iPad passcodes
  • Sign in to Shared iPad
  • Shared iPad and Managed Apple IDs
  • Sign federated users out of devices
• Work with Classroom and Schoolwork
  • Manually create a class
  • User accounts and Schoolwork
    • Manage student progress
    • Improve Schoolwork
    • Manage user requests
• Searching and activity notifications
  • How to search
  • View activity
• Appendixes
  • Read log files
  • Keyboard shortcuts
• Document revision history
• Copyright