Wonderful brand-new hotel with stylish rooms. Large rooms with toiletries, glorious views, and coffee. Magnificent setting. Amazingly nice and accommodating personnel from the cleaners to the receptionists.

The units are heated, neat with a garden view.

Nice building and rooms with deep bath in bathroom. Location just next door to the communal areas-reception / restaurant and the town centre and waterfront.

Beds were very uncomfortable.

The beds were comfortable, and the air conditioning was a nice addition. I enjoyed the complimentary and savory breakfast with a wide variety of food options. The location was excellent and unbeatable, just a few minutes away from the lake and shopping area as well as close to Aj Hackett Bungy. The staff at the hotel were top-class and very helpful.

Proximity to town is great, Spacious. relatively funky. Easy access, Very comfortable bed, and when requested can get a room with a great view in one of NZ's most beautiful towns.

Free Wifi internet access would improve things, better sound system and TV system would be preferred.

relaxing easy walking around queenstown nice driving sencery great veiws of lake from rooms

We found the room wasnt cleaned when we got back from our day out which was at 3.30 pm which we thought was a bit poor.They didnt top up the tea and coffee which we had run out of had to go and ask for some they only topped up tea as there was 3 decaffe coffee there not everyone drinks that coffee. that was the only problem the room not been serviced very well which we pay for.

The great and stunning location was a short walk from Arrow River. The hotel is in a downtown area, close to the city center and public transport. The staff was super friendly and excellent.

The stay here for three nights was comfortable, with delightful breakfast including hash browns and waffles, and we dined at the restaurant available.

Well designed rooms that did not back onto other guest rooms, so quiet.

I had a superior room and it was well-appointed with a view.

The free breakfast here was delicious, with waffles and a great hot meal 🥞. We really liked how our well-equipped room with a nice view was set up.

Being able to park the car and leaveit while having the availability to walk everywhere.Also the very comfortable beds and very well appointed bathroom.

On arrival a little difficult to find resception

I liked the amenities in the suits, the views all around and the town where you can get what ever you need nearby. Also, all sorts of tours abound a stones throw away. The airport bus stop is just up the road which runs out side the hotel. And there is internet available in the hotel.

Well, the only negative point is that the road out side into town is somewhat steep and its hard getting back up, especially with bags! Not the hotels fault though.

Nicely decorated and super clean rooms with a modern touch and awesome views! The hotel's location is top-notch, close to the Skyline Gondola and Luge - so convenient! 🌟

Prompt service, friendly staff

The facillities could have been better. The lights of the room was not working and we had to change to another room. However, the living room heater was not working in the other room and a porter heater was given to us. The consolation was that your staff were very prompt to help and friendly.