The room was spacious and had updated facilities in the bathroom, the staff was friendly and provided excellent service, and the setting was beautiful and enchanting.

the hotel offers spotless, budget rooms with the bedroom and all modern facilities, as for instance.

The atmosphere of the hotel is quiet. They have Wheelchair Accessible rooms with balcony, all modern facilities and the most comfortable bed and care about everyone. Good service and the food is good!

The hotel had a tranquil location next to Pueblo Canario. I loved looking at the city from the window of the superior deluxe king room. - the employees were genuinely helpful and exceptionally attentive and offered very good services.

Splendid & tidy room.

Unfortunately the price-performance ratio is not right. It is too expensive "for what you get".the hotel is very nice to look at, but the rooms are extremely bright and the room equipment is similar to a 3 star hotel.with 5 stars we also expect friendliness and courtesy from all employees.

The hotel is absolutely gorgeous with amazing facilities. The employees are welcoming and have clearly been trained to a high standard of service.- The location is marvelous, being close to the local supermarket and Tao Club & Garden.

The hotel is exceptional and located in a stunning building with beautiful park views. It has a tranquil location near San Telmo and Santa Catalina squares.- The restaurants offer good food, like Allende muelle.- The staff is knowledgeable and provides high-standard service.

Friendlyness of staff

Everything ok

The hotel has style and atmosphere. The rooms are spacious and generously equipped, and the hotel is located about halfway between the old town and the beach. To get to the respective areas you need a taxi, which is easy to get and not expensive.

Breakfast and service there. Parking situation is difficult, but there are plenty of paid hotel parking spaces.

Comfortable and spacious room with a big cozy bed. The main bar serves up delicious drinks and the service is top-notch. Plus, there's a nice pool for chilling out 😊.

I loved marvellous breakfast, hotel's tranquil location.

The staff were all welcoming, and the room was spotless and elegant.

Hotel promises a lot of flair from the outside. Breakfast was very good.

Needs renovation. Absolutely not 5 stars. Mold in the bathroom, etc.

The superior deluxe king room was tastefully decorated. the bed was great. - the hotel was situated in a central location. At Santa Catalina, A Royal Hideaway Hotel in Las Palmas de Gran Canaria, the superior deluxe king room impresses with its tasteful décor and the comfort of the bed. Guests will enjoy the convenient central location of the hotel, making it easy to explore the area.

Extraordinary hotel with best staff in good friendly manner and excellent Wi-Fi. Great views of garden and hot and abundant breakfasts with including several kind of ham and coffee machine, for example. Early check in and late check out. Poolside bar and lovely pool.