Impact of providing patients access to electronic health records on quality and safety of care: a systematic review and meta-analysis
- PMID: 32532814
- PMCID: PMC7785164
- DOI: 10.1136/bmjqs-2019-010581
Impact of providing patients access to electronic health records on quality and safety of care: a systematic review and meta-analysis
Abstract
Objective: To evaluate the impact of sharing electronic health records (EHRs) with patients and map it across six domains of quality of care (ie, patient-centredness, effectiveness, efficiency, timeliness, equity and safety).
Design: Systematic review and meta-analysis.
Data sources: CINAHL, Cochrane, Embase, HMIC, Medline/PubMed and PsycINFO, from 1997 to 2017.
Eligibility criteria: Randomised trials focusing on adult subjects, testing an intervention consisting of sharing EHRs with patients, and with an outcome in one of the six domains of quality of care.
Data analysis: The Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines were followed. Title and abstract screening were performed by two pairs of investigators and assessed using the Cochrane Risk of Bias Tool. For each domain, a narrative synthesis of the results was performed, and significant differences in results between low risk and high/unclear risk of bias studies were tested (t-test, p<0.05). Continuous outcomes evaluated in four studies or more (glycated haemoglobin (HbA1c), systolic blood pressure (SBP) and diastolic blood pressure (DBP)) were pooled as weighted mean difference (WMD) using random effects meta-analysis. Sensitivity analyses were performed for low risk of bias studies, and long-term interventions only (lasting more than 12 months).
Results: Twenty studies were included (17 387 participants). The domain most frequently assessed was effectiveness (n=14), and the least were timeliness and equity (n=0). Inconsistent results were found for patient-centredness outcomes (ie, satisfaction, activation, self-efficacy, empowerment or health literacy), with 54.5% of the studies (n=6) demonstrating a beneficial effect. Meta-analyses showed a beneficial effect in effectiveness by reducing absolute values of HbA1c (unit: %; WMD=-0.316; 95% CI -0.540 to -0.093, p=0.005, I2=0%), which remained significant in the sensitivity analyses for low risk of bias studies (WMD= -0.405; 95% CI -0.711 to -0.099), and long-term interventions only (WMD=-0.272; 95% CI -0.482 to -0.062). A significant reduction of absolute values of SBP (unit: mm Hg) was found but lost in sensitivity analysis for studies with low risk of bias (WMD= -1.375; 95% CI -2.791 to 0.041). No significant effect was found for DBP (unit: mm Hg; WMD=-0.918; 95% CI -2.078 to 0.242, p=0.121, I2=0%). Concerning efficiency, most studies (80%, n=4) found either a reduction of healthcare usage or no change. A beneficial effect was observed in a range of safety outcomes (ie, general adherence, medication safety), but not in medication adherence. The proportion of studies reporting a beneficial effect did not differ between low risk and high/unclear risk studies, for the domains evaluated.
Discussion: Our analysis supports that sharing EHRs with patients is effective in reducing HbA1c levels, a major predictor of mortality in type 2 diabetes (mean decrease of -0.405, unit: %) and could improve patient safety. More studies are necessary to enhance meta-analytical power and assess the impact in other domains of care. PROTOCOL REGISTRATION: http://www.crd.york.ac.uk/PROSPERO (CRD42017070092).
Keywords: health policy; information technology; patient safety; patient-centred care.
© Author(s) (or their employer(s)) 2020. Re-use permitted under CC BY. Published by BMJ.
Conflict of interest statement
Competing interests: None declared.
Figures
Comment in
-
Devil in the details: understanding the effects of providing electronic health record access to patients and families.BMJ Qual Saf. 2020 Dec;29(12):965-967. doi: 10.1136/bmjqs-2020-011185. Epub 2020 Jul 22. BMJ Qual Saf. 2020. PMID: 32699029 No abstract available.
Similar articles
-
Impact of sharing electronic health records with patients on the quality and safety of care: a systematic review and narrative synthesis protocol.BMJ Open. 2018 Aug 13;8(8):e020387. doi: 10.1136/bmjopen-2017-020387. BMJ Open. 2018. PMID: 30104310 Free PMC article.
-
Psychological interventions to improve self-management of type 1 and type 2 diabetes: a systematic review.Health Technol Assess. 2020 Jun;24(28):1-232. doi: 10.3310/hta24280. Health Technol Assess. 2020. PMID: 32568666 Free PMC article.
-
Behavioral and Pharmacotherapy Weight Loss Interventions to Prevent Obesity-Related Morbidity and Mortality in Adults: An Updated Systematic Review for the U.S. Preventive Services Task Force [Internet].Rockville (MD): Agency for Healthcare Research and Quality (US); 2018 Sep. Report No.: 18-05239-EF-1. Rockville (MD): Agency for Healthcare Research and Quality (US); 2018 Sep. Report No.: 18-05239-EF-1. PMID: 30354042 Free Books & Documents. Review.
-
Sutureless Aortic Valve Replacement for Treatment of Severe Aortic Stenosis: A Single Technology Assessment of Perceval Sutureless Aortic Valve [Internet].Oslo, Norway: Knowledge Centre for the Health Services at The Norwegian Institute of Public Health (NIPH); 2017 Aug 25. Report from the Norwegian Institute of Public Health No. 2017-01. Oslo, Norway: Knowledge Centre for the Health Services at The Norwegian Institute of Public Health (NIPH); 2017 Aug 25. Report from the Norwegian Institute of Public Health No. 2017-01. PMID: 29553663 Free Books & Documents. Review.
-
Beyond the black stump: rapid reviews of health research issues affecting regional, rural and remote Australia.Med J Aust. 2020 Dec;213 Suppl 11:S3-S32.e1. doi: 10.5694/mja2.50881. Med J Aust. 2020. PMID: 33314144
Cited by
-
Recommendations to Address Barriers to Patient Portal Use Among Persons With Diabetes Seeking Care at Community Health Centers: Interview Study With Patients and Health Care Providers.JMIR Diabetes. 2024 Sep 16;9:e58526. doi: 10.2196/58526. JMIR Diabetes. 2024. PMID: 39284181 Free PMC article.
-
A Nordic Perspective on Patient Online Record Access and the European Health Data Space.J Med Internet Res. 2024 Jun 27;26:e49084. doi: 10.2196/49084. J Med Internet Res. 2024. PMID: 38935430 Free PMC article.
-
The Effect of Using a Client-Accessible Health Record on Perceived Quality of Care: Interview Study Among Parents and Adolescents.J Particip Med. 2024 Apr 23;16:e50092. doi: 10.2196/50092. J Particip Med. 2024. PMID: 38652532 Free PMC article.
-
Experiences and opinions of general practitioners with patient online record access: an online survey in England.BMJ Open. 2024 Feb 1;14(1):e078158. doi: 10.1136/bmjopen-2023-078158. BMJ Open. 2024. PMID: 38302414 Free PMC article.
-
Electronic health record and primary care physician self-reported quality of care: a multilevel study in China.Glob Health Action. 2024 Dec 31;17(1):2301195. doi: 10.1080/16549716.2023.2301195. Epub 2024 Jan 11. Glob Health Action. 2024. PMID: 38205626 Free PMC article.
References
-
- Institute of Medicine (US) Committee on Quality of Health Care in America Crossing the quality chasm: a new health system for the 21st century. Washington DC: National Academy Press (US), 2001. - PubMed
Publication types
MeSH terms
LinkOut - more resources
Full Text Sources