Finding the sweet spot: how to get the right staffing for variable workloads
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- PMID: 21449306
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Finding the sweet spot: how to get the right staffing for variable workloads
Healthc Financ Manage.
2011 Mar.
Abstract
All too often, hospital department managers set their staff schedules too much in anticipation of high levels of demand for services, leading to higher-than-necessary staffing costs when demand is lower than expected. The opposite approach of scheduling too few staff to meet demand, then relying on on-call or callback staff to address the shortage, also results in higher-than-necessary costs due to the premium wages that such staff must be paid. A staffing and workload simulation tool allows hospital departments to find the right balance between these extremes.
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