The staff were friendly and helpful. Clean sheets and general cleanliness. Comfortable and cosy room. Great breakfast at the restaurant. Polite and welcoming staff. Bar for late night drinks. Impressive service. Charming and welcoming staff....  

there was lovely staff and the service was efficient. you'll need 5 minutes to walk to honkytonk wine library with nice drinks. it is only a short distance to drake circus shopping centre. we had a great stay, so no complains...  

It is a great hotel with modern rooms & helpful staff. The relaxed atmosphere when you walk in. Food provided for breakfast was nice. We truly enjoyed this place.

Stayed at a hotel in Plymouth over Christmas and was surprised in a good way by the breakfast. Their continental breakfast had a lot of variety including fresh juices and pastries. the location was also great with easy access to the harbor and...  

the central location of this hotel with parking is of great help when staying in plymouth

Upper floor room had view over fishing boat dock and harbour towards the Barbican. Useful parking (ask for the permit at reception). Only 10 minute walk to either city centre, shops, or Barbican, or university.

Window didn't shut properly and was rather noisy in the wind.

The staff were incredibly welcoming and friendly from the moment we arrived. They greeted us with big smiles and were always ready to assist with anything we needed. The rooms were spotless and very well-maintained, making for a comfortable stay. the hot breakfast was a pleasant surprise. Unlike other hotels, it was made to order, ensuring it was served fresh and piping hot. This added touch made our mornings even better.

One minor downside was the limited parking on the weekends. We were directed to park at the neighboring hotel, which was a slight inconvenience.

Very well situated, convenient for ferry port

i have to say the staff at your hotel were very helpful and friendly,the breakfast was excellent and very good value for money,and catered for everyones taste,i would certainly stay there again,and have already reccomended it to friends who are staying in plymouth next week.

This hotel is a hidden gem, offering great value for money and attention to detail. The location is fantastic, right by the quay and within a 10-minute walk from the town centre. The staff are friendly and provide excellent service. The rooms are comfortable with all the usual facilities, and it's a bonus to have a view over the harbour. The breakfast served here is also top-notch, ensuring a great start to the day.

All was perfect, no improvements needed.

Convenient as an operating base, comfortable but relatively expensive for budget hotel chain

Room alloacted looks over industrial estate and was noisy from 6:30 am

The hotel looks very fresh ( new ). Location is very handy for seeing the Barbican and surrounding area.

This hotel offers great value for money, with affordable prices that won't break the bank. The attention to detail is evident throughout, from the well-maintained rooms to the fantastic view over the car park to the harbour. The location is perfect, just a 10-minute walk from the town centre and situated right by the quay. The staff are friendly and provide excellent service, making you feel welcome from the moment you arrive. The basic amenities are provided, including a comfortable bed and a walk-in shower. And let's not forget the delicious breakfast served, setting you up for the day ahead.

All was fine, no issues to report.

One of the friendliest Premier Inns we have stayed at.

the road was verry noisy