Abstract
Business process management (BPM) is fundamental for organizational competitiveness. In the last decades, BPM has evolved from a technology-focused into a holistic and principle-oriented discipline concerned with efficient and effective business processes. However, the emerging digital age requires rethinking the role of BPM in organizations. On the one hand, we identify opportunities of BPM as a driver of innovation that institutionalizes digital technologies in business processes. On the other hand, we also recognize opportunities to, in turn, innovate BPM. Overall, we identify both opportunities and challenges of BPM when it comes to innovation in the digital age. Based on these insights, we provide an outlook on the chapters of this book which may guide both the research and practice of BPM in driving innovation in a digital world.
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Schmiedel, T., vom Brocke, J. (2015). Business Process Management: Potentials and Challenges of Driving Innovation. In: vom Brocke, J., Schmiedel, T. (eds) BPM - Driving Innovation in a Digital World. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-319-14430-6_1
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DOI: https://doi.org/10.1007/978-3-319-14430-6_1
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