Great location with convenient parking options, friendly staff at the front desk, and delicious freshly prepared food including coffee, tea, pastries.

Absolutely superb continental breakfast with pastries and meats. Neat rooms. - Immensely pleasant staff at the reception desk. - Marvellous and decent position very close to a tram station.

The room was spacious and the staff was extremely friendly.

no fridge in the room

It's very simple hotel, though the breakfast here is free and staff are so very polite...

Views are nothing special and the bathrooms are very small.

The location was marvellous and lovely for getting around, as a bus station was walk from the hotel. My spotless and luxurious room came with large windows and elegant modern decor plus an excelent view to Alexanderplatz.

It's a wonderful place, clean. the most exceptionally pleasant staff we have ever experienced. - the location is great and lovely, very close to a tram line. - There's a cool Einstein Kaffee Rosterei approximately a 10-15-minute walk from the hotel. - There is a good restaurant for evening meals.

Convenient location, responsive staff, cleanliness and quietness

The room was chilly.)

Very friendly staff, clean rooms, modern design.

Terrible wi-fi...

We liked this nice basic hotel. the food was excellent. - the staff were pleasant. - the marvelous and easy location was just walking distance from Alexa Shopping Centre. - the venue was in a great area next to shops and transportation options. - Walking distance to nearby Alexanderplatz S-Bahn station and 3 train stations.

The hotel was modern and relaxing, we would recommend it to others. Greatly enjoyed our room, it was compact and airy. The bed was comfy & the staff was supper friendly and outstandingly accommodating.

Modern comfortable hotel, good location.

No

The breakfast was delicious and absolutely fantastic with a nice atmosphere. the location was great, close to nearby shops.

The location is amazing and the staff is very warm and welcoming. It is a very new hotel so everything was very clean and looked great. I loved the design. the breakfast was also very good. great hotel!

Since it was a new hotel some of the staff was not trained for checkout procedure and the Gym did not open yet. the only thing that we didnt like is the fact that the AC temp was controlled by the weather, when we came it was 27 degrees in the day but freezing in the evening but the AC could only be on cool until night time when it was super freezing.

The Hotel was very new. Very good localization in the one of the most important "Plaza" in Berlin.We enjoyed the very beautiful room, with a lot of light and a nice view. The bathroom was huge and very interesting. The coffee from the coffee machine was great.

The reception staff weren't very nice and never knew to give us information about the town. We remember very well how was impolite the young man Jacob, who used to have only one answer for us: "Sorry, I don't know". He never did any search in internet. How it is possible to have in a four stars hotel a guy that don't know to be nice with the costumes and have no preparation to be in the reception. On the other hand, the Russian woman that clean the room was very professional and nice.