This place offers a diverse breakfast selection including olives, potato chips, and gluten-free options, while the rooms are well-equipped and the staff at the reception desk are friendly and helpful.

The hotel is clean, with useful personal, and offers perfect location very close to a restaurant which serves great, the airport and free parking and central Bilbao. This place is good value, the rooms are comfortable quiet with instead of `` twin beds '' as well as view on motorway.

Transfer till 23:30. It is necessary till 24.00.

The staff here are really helpful and make sure you have a great stay. 😊

Not expensive, clean.

A lot of people with windows open are very noisy. The pillows are very hard, I had to sleep without a pillow.

From the moment we arrived nothing was too much trouble. The breakfast was excellent - the room was well thought out and everything was there. The restuarant was excellent and very chic. The shuttle service was wonderful, it allowed us to leave our car at the hotel, which worked out to be cheaper than using the airport facilities. So no complaints from us and we would recommend the Holiday Inn to everyone....THANK You!!!

The hotel is clean and functional. Competent staff at the reception desk, they can also create a family atmosphere. - the breakfast is varied and delicious with a wide range of dishes.

Close to the airport. We stayed only one night due to early flight and it was ok.

The hotel was comfortable and convenient to the airport. The airport shuttle was great. The best part was the high quality, delicious food served in the restaurant. Surprisingly good for a hotel of this type.

The hotel is right on a highway and there is some traffic noise. The room was warmer than I would have liked and the thermostat didn't seem to work well. There was a trace of red mold in the shower. But, for convenience and for it's other good qualities, I'd definitely stay there again.

Our room had its bathroom, the location near the airport was very convenient with a shuttle service and there was a restaurant on-site.

We arrived very late, 2 hours delayed, at 1 30 am, due to strikes in Greece and uk. The staff had everything ready for us after we called for a cab; walked in the door and they handed me the room key. Since the airline lost our baggage as well, they gave us free internet for use to help us track and make the calls/emails necessary to find the bags. They also gave us a few hours extra (until 2 pm the next day) to check out, allowing us time to retrieve our bags from the airport, come back to shower. Best of all, a lovely continental breakfast was included in the price. This airport is literally walking distance from the airport (1/2 mile). Very convenient, clean, friendly and helpful. I definitely recommend this hotel.

The hotel catered for our travelling needs. The family room that we booked serviced as a comfortable stopover on route from south spain to calais ferry.

The staff were patient and helpful. the breakfast was delicious. - the location is perfect, close to San Sebastián and other places. - the room was well-appointed with a sofa bed and tea/coffee making facilities. - the central heating made for a comfortable stay.

The room was well-appointed and well-maintained with three single beds and a large bathroom, making for a very good stay for the first night in Spain. I appreciated staying here, the breakfast was varied and delicious with many options, including Spanish omelet.

Close to the airport, shuttle bus, helpful staff, bar,reasonable breaafast and wifi

The room was rather hot and it was not possible to open the window very far or operate the air-con