Convenient Location and Amenities

Arrow River is just a short walk away from here, loved having it nearby at the entrance. My awesome king room was equipped with a closet and a cozy sitting area. 🏞️

the shower hot and cold water mixer is bad design, big challenge in getting warm and correct water pressure for shower.

Free breakfast, incredible location to the Gondola station. Based close to the centre of Queenstown, a 5 minute walk to downtown and restaurants, the lake and supermarket, the eating/shopping district and had a restaurant really good. Had king room with good storage for clothes and a view over downtown Queenstown. With an electric kettle and a refrigerator.

Excellent location in a very nice area

Situated just 0.5 miles from Queenstown airport. The room is a nice size with storage, a lounge, and climate control. Modern decor adds to the ambiance

the room was perfect, very clean and with all the necessary comfort.

nothing

The employees were exceptionally nice and incredibly kind and kept it all clean. The service was excellent, the food was fantastic.

A decent size & newly decorated room with a lounge, a good heating, and an air conditioning. Wonderful view of surrounding mountains. Very nice area, good location, near the main attractions. Walking distance to a landscaped park. Our stay at Heartland Hotel Queenstown was fantastic. The rooms were spacious, newly decorated, and had great amenities like heating and air conditioning. The view of the surrounding mountains was breathtaking, and the location was perfect - close to all the main attractions and within walking distance to a beautiful landscaped park. Highly recommended!

The view

Insufficient parking space

I felt the room was of poor quality ie- decor and facilities in the room. I Felt it wasn value for money.

The location is unbeatable, within walking distance of the main waterfront. The superior king room is newly decorated and functional.- The employees are outstandingly accommodating.- My savory breakfast was included.

Beautiful view, I got room on the top floor. Comfortble and enjoy staying there for my vacation. Close to town 5 min walk.

Internet 30 $ per 1 week (800Mb). Walk uphill to hotel from town,

We had a such great stay in the next visit.

location: the hotel was not far from the centre and lakeside, a 5 minute walk to downtown and restaurants, the lake and supermarket and all the shops in the town centre. units with fantastic views. the staff was really good and very welcoming and responsive to what we asked for.

The hotel is absolutely brilliant and pretty with welcoming employees at the reception desk. They serve fresh food in the restaurant and offer a comprehensive and exceptional breakfast with many options. - the stunning views add to the overall experience.

I got upgared to another room which was a 1 bedroom suite. Lovely room.

The internet charges are too steep. I wasn't on fline for very long but due to high data was charged $70 for about 2 hours of usage. I wasn't happy. At the counter at breakfast the Asian lady was very difficult to understand. All English speaking guests who arrived in the reataurant after me seemed to have the same problem understanding her.

I liked the hotel fire and lounge area. This was a lovely area that could be opened up with more lounges. Also liked the products that are complimentary (shampoo and conditioners, soap). Lovely.

That room service made up one bed, and not the other, and that the shower area of the bathroom spat water everywhere (shower curtains are not a good thing and quite outdated) and drenched everything every time.