Shipping Information Free Delivery On Orders Over €100

Shipping Information

We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

Returns

Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

How returns work Start your return Customer Service

Patagonia Outlet Buenaventura

Outlet Buenaventura

Address:
Patagonia Outlet Buenaventura
San Ignacio 500, Local 12H
Quilicura, Santiago - 8710030
Mall Arauco Premium Outlet Buenaventura
Phone: (56 2) 2617 7522
Email: patagoniachile@patagonia.com

Store Hours:
Monday – Sunday 10am – 8pm

Patagonia Chile Customer Service:
Phone: + 56 2 2706 6841
Website: https://cl.patagonia.com/
Email: patagoniachile@patagonia.com

How to Get Here
Need gear and a good deal? Come by our new Outlet store, the first in Latin America, and find what you need for your next outdoor pursuit. Located in the outlet district in Quilicura, the store has been built as a statement for the retail industry, favoring local and recycled materials.

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