Shipping Information Free Delivery On Orders Over €100

Shipping Information

We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

Returns

Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

How returns work Start your return Customer Service

Patagonia Pucón

Address:
CFresia 248, Local C Pucón, Chile
Phone: +56 45 244 4482
Email: patagoniachile@patagonia.com

Store Hours:
Monday–Sunday 10am – 8:30pm

Patagonia Chile Customer Service
Phone: + 56 2 2706 6841
Website: https://cl.patagonia.com/
email: patagoniachile@patagonia.com

How to Get Here
In the south of Chile, surrounded by virgin landscapes and one of the country’s most active volcanoes, the Patagonia Pucón store offers everything you need to explore and enjoy the wilderness. Our staff is always ready to help and give you some tips to discover new places to go.

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