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Link to original content: https://eu.patagonia.com/cy/en/product-care/
Product Care | Patagonia CY Skip to main content

Shipping Information

We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.

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Returns

Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.

How returns work Start your return Customer Service

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Care & Repair

Let’s get old together. Because keeping good gear going, and out of landfills, is awesome! And every good relationship takes some effort.

Videos & Guides Product Care Request a Repair Trims & spare parts

Repair Videos

Nothing compares to Kern’s quirky repair videos. You’ll laugh, learn lots of useful repair tricks that’ll make your grandma proud, and finally discover what a sweater stone is.
How to Better Your Sweater
How to Better Your Sweater
Watch
How to Apply Tenacious Tape
How to Apply Tenacious Tape
Watch
How to Fix Your Button
How to Fix Your Button
Watch
How to Fix Your Zipper Slider
How to Fix Your Zipper Slider
Watch
How to Fix Your Buckle
How to Fix Your Buckle
Watch

Repair Kits

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DIY Repair Guides

Tell everyone you fixed it yourself. Help friends patch things up. Use an iron for the first time in a long time. These are super clear instructions for super cool people who like to get things working again.

Trims & spare parts
for DIY repairs

From backpack buckles to zipper pulls, our Customer Service team can send you the trims you need for your home repair.

Request trims & spare parts

Product Care 101

Laundry, stains and fabrics that are sometimes pains. These are all the nifty tricks that’ll keep your gear in great shape—well into its vintage years.

Worn Wear Stories

Ever pick up an old sweater and wonder what it would tell you if it could talk? Well, clothes don’t talk, but if they did, these are the stories they’d tell.
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Visit Patagonia Action Works
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We keep your gear going.

Visit Worn Wear
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