The hotel's location is perfect, situated close to a variety of amenities like a supermarket and a lounge that has a bar. the rooms are spacious, carpeted, and each comes with its own private bathroom. the free shuttle service to the airport adds to the convenience of staying here.

Great location in the downtown area, close to fairgrounds, and with a supermarket conveniently located across the street.

The staff was great and breakfast better than expected.

Nothing !

This was very disappointing ! It was filthy, smelled awful, run down , food was bad, location was terrible and staff was rude ! I spent over $250 for the night here ! Hilton should be ashamed to have their name on this facility ! I will never stay here again and I will be calling Hilton as soon as I return home !!

Convenient spot but parking can be a pain 😕

The breakfast was cooked as you ordered

The hotel is NOT the same as the picture. The booking was for a suite with two rooms and a living room, and we were told those were pictures from a different hotel. The AC did not work, and in Phoenix weather it was a nightmare! They never sent up anyone to fix it. The cable did not work, the room was muggy. The bathroom was in one room, and the flooring was dirty.

room confortable

failed to give me the wake-up call requested

Great location right next to the Arizona State Fairgrounds, downtown, and the airport.

Close to family that we were visiting

TV's - not working right, only one would work some of the time, the other not at all. Bathroom - framing around shower stall could use with some work & paint Rest of rooms were OK

I love the breakfast part of staying at Embassy Suites. I enjoyed the gentleman that got me checked in but he didn't follow thru with his statements.

I didn't like guests cooking out in the patio. Our room was very close and the smell was in our room. Did not like the shady guests that were on site either.

The hotel is conveniently located in a business area near restaurants, downtown Phoenix, the airport, and the convention center. The staff members were exceptional and always pleasant.

The service was wonderful. Also that it was so clean.

The bathroom light didn't work well. The pool was not warmed as they advertised. The beds were a bit smaller than we thought and very uncomfortable.

The staff was courteous. The location is ideal for business, close to the airport. Great views of the mountains. Convenient access to shopping areas, sports venues, and Sky Harbor.

Very nice staff.

Loud air conditioner. Smelly room & furniture. Had to buy Febreze for the couches & the bed. This should not be called an Embassy Suites.

I loved huge and extremely spacious room in this hotel.

It was as expected, had a great stay because of the exceptional service and reasonable cost. Booked a room with great views of the mountains. The pool was heated and I had complementary drinks in the roof top bar. The shuttle to airport was a super feature. The location was marvellous and absolutely perfect - short way from everywhere I wanted to go. There were fairgrounds and a supermarket around the hotel.