Computer Science > Human-Computer Interaction
[Submitted on 30 Jul 2024]
Title:Evaluating Fairness in Black-box Algorithmic Markets: A Case Study of Ride Sharing in Chicago
View PDF HTML (experimental)Abstract:This study examines fairness within the rideshare industry, focusing on both drivers' wages and riders' trip fares. Through quantitative analysis, we found that drivers' hourly wages are significantly influenced by factors such as race/ethnicity, health insurance status, tenure to the platform, and working hours. Despite platforms' policies not intentionally embedding biases, disparities persist based on these characteristics. For ride fares, we propose a method to audit the pricing policy of a proprietary algorithm by replicating it; we conduct a hypothesis test to determine if the predicted rideshare fare is greater than the taxi fare, taking into account the approximation error in the replicated model. Challenges in accessing data and transparency hinder our ability to isolate discrimination from other factors, underscoring the need for collaboration with rideshare platforms and drivers to enhance fairness in algorithmic wage determination and pricing.
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