iBet uBet web content aggregator. Adding the entire web to your favor.

Link to original content: https://doi.org/10.1145/1868914.1868960

Designing for crowds | Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries

research-article

Designing for crowds

Authors:

Scott Sherwood,

Barry BrownAuthors Info & Claims

NordiCHI '10: Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries

Pages 393 - 402

https://doi.org/10.1145/1868914.1868960

Published: 16 October 2010 Publication History

Abstract

Designing for spectators and audiences presents new challenges to the design of technology. In this paper we focus our attention on understanding and designing for crowds as a distinct design topic. We present a study of one particular instance of crowd activity---football fans on match day. Close video analysis of interactions within the crowd reveals how crowds seeks to maintain membership through synchronisation of activity, but also how crowd support interaction between its members through co-ordination around shared objects and the 'snowballing' of songs and gestures. Drawing on this data we develop salient topics for HCI design for crowds, such as: reconceptualising interaction design to treat crowds as crowds rather than as groups of individual audience members; understanding intra-crowd interactions, via the use of shared objects and synchronising crowd interactions; and understanding the nature of peripheral participation in crowd activities, and interactions between distinct crowds. We also reflect on conceptual challenges that crowds pose for HCI as it increasingly develops its interests in public settings.

References

[1]

Bale, J. The spatial development of the modern stadium. International Review for the Sociology of Sport, 28(2--3), pp. 121--133, 1993.

[2]

Barkhuus, L. and Jørgensen, T. Engaging the crowd: studies of audience-performer interaction. In CHI '08 Extended Abstracts. ACM Press, 2925--2930, 2008.

Digital Library

[3]

Bellotti, V. et al. Making sense of sensing systems: Five questions for designers and researchers. In Proc. CHI, pp. 415--422. ACM Press, 2002.

Digital Library

[4]

Benford, S. et al. The frame of the game: Blurring the boundary between fiction and reality in mobile experiences. In Proc. CHI, pp. 427--436. ACM Press, 2006.

Digital Library

[5]

Bentley, R. et al. Ethnographically-informed systems design for air traffic control. In Proc. CSCW, pp. 123--129. ACM Press, 1992.

Digital Library

[6]

Brown, B. et al. Crowd computer interaction. In Proc. CHI (Extended Abstracts), pp. 4755--4758. ACM Press, 2009.

Digital Library

[7]

Carpenter, L. Cinematrix, video imaging method and apparatus for audience participation. US Patent, Nos. 5210604 (1993), 5365266 (1994).

[8]

Clark, C. and Pinch, T. The Hard Sell. HarperCollins, 1995.

[9]

Crabtree, A. et al. Orchestrating a mixed reality game 'on the ground'. In Proc. CHI, pp. 391--398. ACM Press, 2004.

Digital Library

[10]

Gates, C., Subramanian, S., and Gutwin, C. DJs' perspectives on interaction and awareness in nightclubs. In Proc. DIS. ACM Press, 2006.

Digital Library

[11]

Giulianotti, R. Football and the Politics of Carnival: An Ethnographic Study of Scottish Fans in Sweden. International Review for the Sociology of Sport, 30(2):191--220, 1995.

[12]

Giulianotti, R. Supporters, Followers, Fans, and Flaneurs: A Taxonomy of Spectator Identities in Football. Journal of Sport and Social Issues, 26(1):25--46, 2002.

[13]

Giulianotti, R. The Sociability of Sport: Scotland Football Supporters as Interpreted through the Sociology of Georg Simmel. International Review for the Sociology of Sport, 40:289--306, 2005.

[14]

Giulianotti, R. and Armstrong, G. Avenues of contestation. Football hooligans running and ruling urban spaces. Social Anthropology, 10:211--238, 2002.

[15]

Harrison, S. and Dourish, P. Re-place-ing space: the roles of place and space in collaborative systems. In Proc. CSCW, pp. 67--76. ACM Press, 1996.

Digital Library

[16]

Heath C. and Luff, P. K. Collaboration and control: Crisis management and multimedia technology in London Underground line control rooms. JCSCW, 1(1--2):69--94, 1992.

[17]

Heritage, J. and Greatbatch, D. Generating applause: A study of rhetoric and response at party political conferences. The American Journal of Sociology, 92(1):110--157, 1986.

[18]

Hindmarsh, J. et al. Creating assemblies: Aboard the ghost ship. In Proc. CSCW, pp. 156--165. ACM Press, 2002.

Digital Library

[19]

Hughson, J. Among the Thugs: The 'New Ethnographies' of Football Supporting Subcultures. International Review for the Sociology of Sport, 33(1):43--57, 1998.

[20]

Maynes-Aminzade, D., Pausch, R. and Seitz, S. Techniques for interactive audience participation. In Proc. ICMI, 2002.

Digital Library

[21]

O'Hara, K., Glancy, M., and Robertshaw, S. Understanding collective play in an urban screen game. In Proc. CSCW, pp. 67--76. ACM Press, 2008.

Digital Library

[22]

Redhead, S. Those Absent From the Stadium are Always Right: Accelerated Culture, Sport Media, and Theory at the Speed of Light. Journal of Sport and Social Issues, 31(3):226--241, 2007.

[23]

Reeves, S. et al. Designing the spectator experience. In Proc. CHI, pp. 741--750. ACM Press, 2005.

Digital Library

[24]

Reeves, S., Sherwood, S., Juhlin, O. and O'Hara, K. Designing for Crowds. Workshop at Pervasive, Helsinki, Finland. 2010.

[25]

Sacks, H. Lectures on Conversation. Blackwell, 1995.

[26]

Schnädelbach, H. et al. Performing thrill: designing telemetry systems and spectator interfaces for amusement rides. In Proc. CHI, pp. 1167--1176. ACM Press, 2008.

Digital Library

[27]

Segrave, J. O. Sport as escape. Journal of Sport and Social Issues, 24(1):61--77, 2000.

[28]

Sheridan, J. et al. Understanding interaction in ubiquitous guerrilla performances in playful arenas. In Proc. British HCI, 2004.

[29]

Snibbe, S. S. and Raffle, H. S. Social immersive media: pursuing best practices for multi-user interactive camera/projector exhibits. In Proc. CHI. ACM, pp. 1447--1456. ACM Press, 2009.

Digital Library

[30]

Tennent, P. Hall, M., Brown, B., Chalmers, M., and Sherwood, S. Three applications for mobile epidemic algorithms. In Proc MobileHCI '05, vol. 111. ACM Press, 223--226, 2005.

Digital Library

[31]

Tomitsch, M., Aigner, W., and Grechenig, T. A concept to support seamless spectator participation in sports events based on wearable motion sensors. Pervasive Computing and Applications, pp. 209--214, 2007.

[32]

Weed, M. The story of an ethnography: The experience of watching the 2002 world cup in the pub. Soccer & Society, 7(1):76--95, 2006.

Cited By

Mrázek PMirza-Babaei PWallner GKriglstein S(2023)Lessons Learned from Designing and Implementing Interaction Mechanics for Viewer Participation in Game StreamingHuman-Computer Interaction – INTERACT 202310.1007/978-3-031-42293-5_65(517-522)Online publication date: 26-Aug-2023
https://doi.org/10.1007/978-3-031-42293-5_65
Stahlke SRobb JMirza-Babaei P(2021)The Fall of the Fourth WallResearch Anthology on Business Strategies, Health Factors, and Ethical Implications in Sports and eSports10.4018/978-1-7998-7707-3.ch017(307-324)Online publication date: 2021
https://doi.org/10.4018/978-1-7998-7707-3.ch017
Nicholas MDaffara SPaulos E(2021)Expanding the Design Space for Technology-Mediated Theatre ExperiencesProceedings of the 2021 ACM Designing Interactive Systems Conference10.1145/3461778.3462123(2026-2038)Online publication date: 28-Jun-2021
https://dl.acm.org/doi/10.1145/3461778.3462123
Show More Cited By

Index Terms

Designing for crowds
1. Human-centered computing

Recommendations

Crowd computer interaction
CHI EA '09: CHI '09 Extended Abstracts on Human Factors in Computing Systems

HCI had moved from considering how individuals interact with computers to thinking about how groups collaborate using technology. While there has been research focused on large-scale on-line communities, little attention has been paid to large groups of ...
Ways of Spectating: Unravelling Spectator Participation in Kinect Play
CHI '17: Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems

We explore spectating on video game play as an interactional and participatory activity. Drawing on a corpus of video recordings capturing 'naturally occurring' Kinect gaming within home settings, we detail how the analytic 'work' of spectating is ...
Continuum crowds
SIGGRAPH '06: ACM SIGGRAPH 2006 Papers

We present a real-time crowd model based on continuum dynamics. In our model, a dynamic potential field simultaneously integrates global navigation with moving obstacles such as other people, efficiently solving for the motion of large crowds without ...

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences

NordiCHI '10: Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries

October 2010

889 pages

ISBN:9781605589343

DOI:10.1145/1868914

General Chairs:
Ebba Þóra Hvannberg
University of Iceland, Iceland
,
Marta Kristín Lárusdóttir
Reykjavik University, Iceland
,
Program Chairs:
Ann Blandford
University College London
,
Jan Gulliksen
Royal Institute of Technology, Sweden

Copyright © 2010 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

Reykjavik University
University of Iceland

In-Cooperation

SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 16 October 2010

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article

Funding Sources

Engineering and Physical Sciences Research Council

Conference

NordiCHI '10

Sponsor:

NordiCHI '10: 6th Nordic Conference on Human-Computer Interaction

October 16 - 20, 2010

Reykjavik, Iceland

Acceptance Rates

Overall Acceptance Rate 379 of 1,572 submissions, 24%

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

21
Total Citations
View Citations
488
Total Downloads

Downloads (Last 12 months)18
Downloads (Last 6 weeks)2

Reflects downloads up to 23 Nov 2024

Other Metrics

View Author Metrics

Citations

Cited By

Mrázek PMirza-Babaei PWallner GKriglstein S(2023)Lessons Learned from Designing and Implementing Interaction Mechanics for Viewer Participation in Game StreamingHuman-Computer Interaction – INTERACT 202310.1007/978-3-031-42293-5_65(517-522)Online publication date: 26-Aug-2023
https://doi.org/10.1007/978-3-031-42293-5_65
Stahlke SRobb JMirza-Babaei P(2021)The Fall of the Fourth WallResearch Anthology on Business Strategies, Health Factors, and Ethical Implications in Sports and eSports10.4018/978-1-7998-7707-3.ch017(307-324)Online publication date: 2021
https://doi.org/10.4018/978-1-7998-7707-3.ch017
Nicholas MDaffara SPaulos E(2021)Expanding the Design Space for Technology-Mediated Theatre ExperiencesProceedings of the 2021 ACM Designing Interactive Systems Conference10.1145/3461778.3462123(2026-2038)Online publication date: 28-Jun-2021
https://dl.acm.org/doi/10.1145/3461778.3462123
Sadiyah HCandra I(2020)MANAGING SOCIAL INNOVATION IN CROWDFUNDING DIGITAL PLATFORMAirlangga Journal of Innovation Management10.20473/ajim.v1i1.194121:1(59)Online publication date: 24-Jun-2020
https://doi.org/10.20473/ajim.v1i1.19412
Pradana ESuhariadi F(2020)THE EFFECT OF JOB CRAFTING ON INNOVATIVE BEHAVIOR THROUGH MEDIATION WORK ENGAGEMENTAirlangga Journal of Innovation Management10.20473/ajim.v1i1.194021:1(77)Online publication date: 24-Jun-2020
https://doi.org/10.20473/ajim.v1i1.19402
Rooksby JCecchinato MAsadzadeh PPhilpott MBunn CWakkary RAndersen KOdom WDesjardins APetersen M(2020)Design Opportunities for Digital Men's HealthProceedings of the 2020 ACM Designing Interactive Systems Conference10.1145/3357236.3395458(1565-1577)Online publication date: 3-Jul-2020
https://dl.acm.org/doi/10.1145/3357236.3395458
Olsson TJarusriboonchai PWoźniak PPaasovaara SVäänänen KLucero A(2019)Technologies for Enhancing Collocated Social Interaction: Review of Design Solutions and ApproachesComputer Supported Cooperative Work (CSCW)10.1007/s10606-019-09345-0Online publication date: 14-Feb-2019
https://doi.org/10.1007/s10606-019-09345-0
Govaerts SHolzer AKocher BVozniuk AGarbinato BGillet D(2018)Blending Digital and Face-to-Face Interaction Using a Co-Located Social Media App in ClassIEEE Transactions on Learning Technologies10.1109/TLT.2018.285680411:4(478-492)Online publication date: 1-Oct-2018
https://doi.org/10.1109/TLT.2018.2856804
Striner AMcNally BMark GFussell SLampe Cschraefel mHourcade JAppert CWigdor D(2017)Transitioning Between Audience and PerformerProceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems10.1145/3027063.3053171(2115-2122)Online publication date: 6-May-2017
https://dl.acm.org/doi/10.1145/3027063.3053171
Light ABriggs JMark GFussell SLampe Cschraefel mHourcade JAppert CWigdor D(2017)Crowdfunding Platforms and the Design of Paying PublicsProceedings of the 2017 CHI Conference on Human Factors in Computing Systems10.1145/3025453.3025979(797-809)Online publication date: 2-May-2017
https://dl.acm.org/doi/10.1145/3025453.3025979
Show More Cited By

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

Media

Figures

Other

Tables

View Table of Contents