Abstract
Although companies are increasingly developing complex networks of connections with their partners and customers and shifting their focus towards expanding the knowledge management concept externally, research addressing the management of knowledge across organizational borders is rather sparse. Our aim in the present paper is to develop a typology of cross-organizational networks of information and knowledge flows. In order to arrive at such a typology we examine two issues. The first concerns the locus of control on the processes that enable knowledge flow. The second refers to the tradability of the streams of knowledge that flow among organizational entities. We examine four types of knowledge networks: “knowledge communities”, “knowledge chains”, “knowledge supplies” and “knowledge markets”. For each type of knowledge network, we examine its distinct characteristics, study related examples, consider the associated research challenges and analyze an indicative case.
Similar content being viewed by others
References
A. Abecker, D. Apostolou, J. Franz, W. Maass, G. Mentzas, C. Reuschling and S. Tabor, Towards an Information Ontology for Knowledge Asset Trading, in: Proceedings of the 9th International Conference on Concurrent Enterprising, Weber, Pawar, Thoben (eds.) Espoo, Finland (2003).
D. Apostolou, N. Sakkas and G.N. Mentzas, Enabling knowledge sharing in supply chain management: a case study in the wood furniture sector, Information, Knowledge and Systems Engineering 1(3), October/November issue (1999).
D. Apostolou, G. Mentzas, G.K. Baraboutis and S. Papadopoulou, Facilitating knowledge exchange and decision making within learning networks, Journal of Universal Computer Science 10(3) (2004) 205–226.
D. Apostolou, G.N. Mentzas, A. Abecker, W.-C. Eickhoff, P. Georgolios, K. Kafentzis and S. Kyriakopoulou, Challenges and directions in knowledge asset trading, in: Proceedings of the Practical Aspects of Knowledge Management 2002, Karagiannis and Reimer (eds.) Lecture Notes in Artificial Intelligence, Springer, (2002) pp. 549–564.
L. Argote and P. Ingram, Knowledge transfer: a basis for competitive advantage in firms, Organizational Behavior and Human Decision Processes 82(1) (2000) 150–169.
D.G. Bell, R. Giordano and P. Putz, Inter-firm sharing of process knowledge: exploring knowledge markets, Knowledge and Process Management 9(1) (2002) 12–22.
J. Bessant and D. Francis, Using learning networks to help improve manufacturing competitiveness, Technovation 19 (1999) 373–381.
D. Cowan, Developing a process model of problem recognition, Academy of Management Review 11(4) (1986) 763–776.
J.L. Cummings and B.S. Teng, Transferring R&D knowledge: the key factors affecting knowledge transfer success, Journal of Engineering and Technology Management 20(1–2) (2003) 39–68.
R.S. Cutler, A comparison of Japanese and U.S. high-technology transfer practices, IEEE Transactions on Engineering Management 36(1) (1989) 17–24.
R.L. Daft and R.H. Lengel, Organizational information requirements, media richness and structural design, Management Science 32(5) (1986) 554–571.
T.H. Davenport and L. Prusak, Working Knowledge: How Organizations Manage What They Know, Harvard Business School Press, Boston, MA (1998).
M. Dogson, Learning, trust, and technological collaboration. Human Relations 46(1) (1993) 77–95.
J.H. Dyer and H. Singh, The relational view: cooperative strategy and sources of inter-organizational competitive advantage, Academy of Management Review 23(4) (1998) 660–679.
M. Grieger, Electronic marketplaces: a literature review and a call for supply chain management research, European Journal of Operational Research 144(2) (2003) 280–294.
G. Hamel, Competition for competence and inter-partner learning within international strategic alliances, Strategic Management Journal 12 (1991) 83–103.
C. Holthman and N. Courtney, The executive learning ladder: a knowledge creation process grounded in the strategic information systems domain, in: Proceedings of the Fourth Americas Conference on Information Systems, Baltimore, (1998) pp. 594–597.
D. Holtshouse, Knowledge research issues, California Management Review 40(3) (1998) 277–280.
K. Kafentzis, D. Apostolou, G.N. Mentzas and P. Georgolios, A Framework for analysis and a review of knowledge asset marketplaces, in: Proceedings of the Practical Aspects of Knowledge Management 2002, Karagiannis and Reimer (eds.) Lecture Notes in Artificial Intelligence, Springer, (2002) pp. 301–313.
K. Kafentzis, D. Apostolou, G. Mentzas and P. Georgolios, Knowledge marketplaces: strategic issues and business models, Journal of Knowledge Management 8(2) (2004).
K.M. World, Michelin Deploys Optika’s eMedia for Supply Chain Knowledge Management, News Section, April issue (1998)
G.N. Mentzas, D. Apostolou, A. Abecker and R. Young, Knowledge Asset Management, Springer, 2002.
R. Muller, M. Spiliopoulou and H.-J. Lenz, Electronic marketplaces of knowledge: characteristics and sharing of knowledge, in: Proceedings of the International Conference on Advances in Infrastructure for e-Business, e-Education and e-Medicine on the Internet, Italy (2002).
I. Nonaka and H. Takeuchi, The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation, Oxford University Press (1995).
Ovum, Knowledge Management: building the Collaborative Enterprise (1999).
M. Pedler and T. Boydell, The Learning Company: A Strategy for Sustainable Development, McGraw-Hill, Maidenhead (1991).
C. Prange, G. Probst and C.C. Ruling, Lernen zu kooperieren—kooperieren, um zu lerne, Zeitschrift fur Organisation 65(1) (1996) 10–16.
B. Schmid and M.A. Lindemann, Elements of a Reference Model for Electronic Markets, in: Proceedings of the 31st Hawaii International Conference on Systems Science (HICCS′98), (1998) pp. 193–201.
C.C. Snow and J.B. Tomas, Building networks: broker roles and behavior, in: Implementing strategic processes: Change, learning and Co-operation, P. Lorange, B. Chakravarthy, J. Roos, A. Va de Ven (eds.) Blackwell Publishers, Oxford (1993).
J. Sydow, Virtuelle unternehmung—elrfolg als vertrauensorganisation?, Office Management 44(7/8) (1996) 10–13.
G. Szulanski, Exploring internal stickiness: impediments to the transfer of best practice within the firm, Strategic Management Journal 17(Summer special issue) (1996) 27–43.
D.J. Teece, Technology transfer by multinational firms: the resource costs of transferring technological know-how, Economic Journal 87 (1977) 242–261.
K. Wathne, J. Roos and G. von Krogh, Towards a theory of knowledge transfer in a cooperative context, in: Managing Knowledge—Perspectives on Cooperation and Competition, G. von Krogh and J. Roos (eds.) Sage Publications, London (1996).
F. Wijnhoven, Information Markets to Improve Information Value and Utilisation, International Journal on Media Management 3(3) (2001) 173–180.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Mentzas, G., Apostolou, D., Kafentzis, K. et al. Inter-organizational networks for knowledge sharing and trading. Inf Technol Manage 7, 259–276 (2006). https://doi.org/10.1007/s10799-006-0276-8
Issue Date:
DOI: https://doi.org/10.1007/s10799-006-0276-8