Abstract
Computing the cost of a Business Process is a complicated and cumbersome process. Magnani and Montesi have proposed a concept of evaluating the cost by providing extensions to the Business Process Modelling Notation (BPMN). In this paper we propose a method by which the cost of a Business Process is calculated by considering the cost and reliability of each action or task in the process. This method breaks the Business Process, represented using BPMN, into repetitive patterns and a cost and reliability factor for each of these patterns is calculated. The method calculates the overall cost, reliability and the cost incurred to achieve one successful execution of the Business Process; the Business Cost of the process.
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Sampath, P., Wirsing, M. (2009). Computing the Cost of Business Processes. In: Yang, J., Ginige, A., Mayr, H.C., Kutsche, RD. (eds) Information Systems: Modeling, Development, and Integration. UNISCON 2009. Lecture Notes in Business Information Processing, vol 20. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-01112-2_18
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DOI: https://doi.org/10.1007/978-3-642-01112-2_18
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-01111-5
Online ISBN: 978-3-642-01112-2
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