iBet uBet web content aggregator. Adding the entire web to your favor.
iBet uBet web content aggregator. Adding the entire web to your favor.



Link to original content: https://doi.org/10.1007/978-3-319-15895-2_39
Social-Software-Based Support for Enterprise Architecture Management Processes | SpringerLink
Skip to main content

Social-Software-Based Support for Enterprise Architecture Management Processes

  • Conference paper
  • First Online:
Business Process Management Workshops (BPM 2014)

Abstract

Modern enterprises reshape and transform continuously by a multitude of management processes with different perspectives. They range from business process management to IT service management and the management of the information systems. Enterprise Architecture (EA) Management seeks to provide such a perspective and to align the diverse management perspectives. Therefore, EA Management cannot rely on hierarchic - in a tayloristic manner designed - management processes to achieve and promote this alignment. It, conversely, has to apply bottom-up, information-centered coordination mechanisms to ensure that different management processes are aligned with each other and enterprise strategy. Social software provides such a bottom-up mechanism for providing support within EAM-processes. Consequently, challenges of EA management processes are investigated, and contributions of social software presented. A cockpit provides interactive functions and visualization methods to cope with this complexity and enable the practical use of social software in enterprise architecture management processes.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  1. Weill, P., Ross, J.W.: It Governance: How Top Performers Manage It Decision Rights for Superior Results. Harvard Business School Press, Boston (2004)

    Google Scholar 

  2. Haren, V.: TOGAF Version 9.1. Van Haren Publishing, Amersfoort (2011)

    Google Scholar 

  3. Haren, V.: Archimate 2.0 Specification. Van Haren Publishing Series. Van Haren Publishing, Amersfoort (2012)

    Google Scholar 

  4. Weske, M.: Business Process Management: Concepts, Languages, Architectures. Springer, Heidelberg (2007)

    Google Scholar 

  5. The Stationery Office: The Official Introduction to the ITIL 3 Service Lifecycle: Office of Government Commerce. The Stationery Office Ltd., London (2007)

    Google Scholar 

  6. Johnson, P., Lagerström, R., Ekstedt, M., Österlind, M.: IT Management with Enterprise Architecture. KTH, Stockholm (2014)

    Google Scholar 

  7. Schmidt, R., Nurcan, S.: BPM and social software. In: Ardagna, D., Mecella, M., Yang, J. (eds.) Business Process Management Workshops. LNBIP, vol. 17, pp. 649–658. Springer, Heidelberg (2009)

    Chapter  Google Scholar 

  8. Schmidt, R., Nurcan, S.: Augmenting BPM with social software. In: Rinderle-Ma, S., Sadiq, S., Leymann, F. (eds.) BPM 2009. LNBIP, vol. 43, pp. 201–206. Springer, Heidelberg (2010)

    Chapter  Google Scholar 

  9. Benkler, Y.: The Wealth of Networks: How Social Production Transforms Markets and Freedom. Yale University Press, New Haven (2006)

    Google Scholar 

  10. Granovetter, M.: The strength of weak ties. Am. J. Sociol. 78(6), 1360–1380 (1973)

    Article  Google Scholar 

  11. Vargo, S.L., Maglio, P.P., Akaka, M.A.: On value and value co-creation: a service systems and service logic perspective. Eur. Manag. J. 26(3), 145–152 (2008)

    Article  Google Scholar 

  12. Surowiecki, J.: The Wisdom of Crowds: : Why the Many Are Smarter Than the Few and How Collective Wisdom Shapes Business, Economies, Societies and Nations. Anchor, New York (2005)

    Google Scholar 

  13. Ross, J.W., Weill, P., Robertson, D.C.: Enterprise Architecture as Strategy, vol. 1. Harvard Business School Press, Boston (2006)

    Google Scholar 

  14. Buckl, S.M.: Developing organization-specific enterprise architecture management functions using a method base. Dissertation, Technische Universität München, München (2011)

    Google Scholar 

  15. Schweda, C.M.: Development of organization-specific enterprise architecture modeling languages using building blocks. Dissertation, Technische Universität München, München (2011)

    Google Scholar 

  16. Zimmermann, A., Buckow, H., Groß, H.-J., Nandico, O.F., Piller, G., Prott, K.: Capability diagnostics of enterprise service architectures using a dedicated software architecture reference model. In: 2011 IEEE International Conference on Services Computing (SCC), pp. 592–599 (2011)

    Google Scholar 

  17. Zimmermann, A., Pretz, M., Zimmermann, G., Firesmith, D.G., Petrov, I.: Towards service-oriented enterprise architectures for big data applications in the cloud. In: 2013 17th IEEE International Enterprise Distributed Object Computing Conference Workshops (EDOCW), pp. 130–135 (2013)

    Google Scholar 

  18. Matthes, F., Buckl, S., Leitel, J., Schweda, C.M.: Enterprise Architecture Management Tool Survey 2008. Technische Universität München (2008)

    Google Scholar 

  19. Taylor, F.W.: The Principles of Scientific Management, vol. 202. Harper and Brothers, New York (1911)

    Google Scholar 

  20. Bruno, G.: requirements elicitation as a case of social process: an approach to its description. In: Rinderle-Ma, S., Sadiq, S., Leymann, F. (eds.) BPM 2009. LNBIP, vol. 43, pp. 243–254. Springer, Heidelberg (2010)

    Chapter  Google Scholar 

  21. Swenson, K.D.: Mastering The Unpredictable: How Adaptive Case Management Will Revolutionize The Way That Knowledge Workers Get Things Do. Meghan-Kiffer Press, Tampa (2010)

    Google Scholar 

  22. Bruno, G., Dengler, F., Jennings, B., Khalaf, R., Nurcan, S., Prilla, M., Sarini, M., Schmidt, R., Silva, R.: Key challenges for enabling agile BPM with social software. J. Softw. Maint. Evol. Res. Pract. 23(4), 297–326 (2011)

    Article  Google Scholar 

  23. Tapscott, D., Williams, A.: Wikinomics: How Mass Collaboration Changes Everything. Penguin, New York (2006)

    Google Scholar 

  24. Montgomery, D.C., Peck, E.A., Vining, G.G.: Introduction to Linear Regression Analysis, vol. 821. Wiley, New York (2012)

    MATH  Google Scholar 

  25. Prybutok, V.R., Yi, J., Mitchell, D.: Comparison of neural network models with ARIMA and regression models for prediction of Houston’s daily maximum ozone concentrations. Eur. J. Oper. Res. 122(1), 31–40 (2000)

    Article  MATH  Google Scholar 

  26. Hagan, M.T., Demuth, H.B., Beale, M.H., et al.: Neural Network Design. PWS Pub., Boston (1996)

    Google Scholar 

  27. Dumitru, V., Luban, F.: On some optimization problems under uncertainty. Fuzzy Sets Syst. 18(3), 257–272 (1986)

    Article  MATH  MathSciNet  Google Scholar 

  28. G. S. die erste B. für diesen A. ab. Research Methodology and Statistical Analysis for M.Com. V K Publications (2008)

    Google Scholar 

  29. Tan, A.-H.: Text mining: the state of the art and the challenges. In: Proceedings of the PAKDD 1999 Workshop on Knowledge Disocovery from Advanced Databases, pp. 65–70 (1999)

    Google Scholar 

  30. Tan, P.-N., Blau, H., Harp, S., Goldman, R.: Textual data mining of service center call records. In: Proceedings of the Sixth ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, pp. 417–423 (2000)

    Google Scholar 

  31. Jugel, D., Schweda, C.M.: Interactive functions of a cockpit for enterprise architecture planning. Presented at the TEAR 2014, Ulm, Germany, 1–5 September 2014

    Google Scholar 

  32. Hauder, M., Roth, S., Schulz, C., Matthes, F.: Agile enterprise architecture management: an analysis on the application of agile principles. In: International Symposium on Business Modeling and Software Design BMSD 2014, Luxemburg (2014)

    Google Scholar 

  33. Hanschke, I.: Strategisches Management der IT-Landschaft. Auflage Hanser, München (2010)

    Book  Google Scholar 

  34. Mueller, T., Schuldt, D., Sewald, B., Morisse, M., Petrikina, J.: Towards inter-organizational Enterprise Architecture Management-Applicability of TOGAF 9.1 for Network Organizations (2013)

    Google Scholar 

  35. Emery, D., Hilliard, R.: Every architecture description needs a framework: expressing architecture frameworks using ISO/IEC 42010. In: Joint Working IEEE/IFIP Conference on Software Architecture, 2009 & European Conference on Software Architecture. WICSA/ECSA 2009, pp. 31–40 (2009)

    Google Scholar 

  36. Koschmider, A., Song, M., Reijers, H.A.: Social software for business process modeling. J. Inf. Technol. 25(3), 308–322 (2010)

    Article  Google Scholar 

  37. Erol, S., Granitzer, M., Happ, S., Jantunen, S., Jennings, B., Johannesson, P., Koschmider, A., Nurcan, S., Rossi, D., Schmidt, R.: Combining BPM and social software: contradiction or chance? J. Softw. Maint. Evol. Res. Pract. 22(6–7), 449–476 (2010)

    Article  Google Scholar 

  38. Holden, T., Wilhelmij, P.: Improved decision making through better integration of human resource and business process factors in a hospital situation. J. Manag. Inf. Syst. 12(3), 21–41 (1995)

    Google Scholar 

  39. Stelzer, D.: Enterprise architecture principles: literature review and research directions. In: Dan, A., Gittler, F., Toumani, F. (eds.) ICSOC/ServiceWave 2009. LNCS, vol. 6275, pp. 12–21. Springer, Heidelberg (2010)

    Google Scholar 

  40. Pulkkinen, M.: Systemic management of architectural decisions in enterprise architecture planning. Four dimensions and three abstraction levels. In: Proceedings of the 39th Annual Hawaii International Conference on System Sciences, 2006, HICSS 2006, vol. 8, p. 179a (2006)

    Google Scholar 

  41. Simonsson, M., Lindström, A., Johnson, P., Nordström, L., Grundbäck, J., Wijnbladh, O.: Scenario-based evaluation of enterprise architecture - a top-down approach for chief information officer decision making (2005)

    Google Scholar 

  42. Riempp, G., Gieffers-Ankel, S.: Application portfolio management: a decision-oriented view of enterprise architecture. Inf. Syst. E-Bus. Manag. 5(4), 359–378 (2007)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Rainer Schmidt .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2015 Springer International Publishing Switzerland

About this paper

Cite this paper

Schmidt, R., Zimmermann, A., Möhring, M., Jugel, D., Bär, F., Schweda, C.M. (2015). Social-Software-Based Support for Enterprise Architecture Management Processes. In: Fournier, F., Mendling, J. (eds) Business Process Management Workshops. BPM 2014. Lecture Notes in Business Information Processing, vol 202. Springer, Cham. https://doi.org/10.1007/978-3-319-15895-2_39

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-15895-2_39

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-15894-5

  • Online ISBN: 978-3-319-15895-2

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics