Abstract
One of the defining characteristics of the globalized, technology dependent world we live in today is the rapid development of diverse technologies. Hence, organizations should recognize the need for knowledge management through Communities of Practices which are defined as “a group of people who come together to share common interests and goals, with the aim of sharing information, developing knowledge, and developing themselves both personally and professionally.” The paper explores the findings from the research and development of Virtual Community of Practice using Human Performance to Enhance Innovation Competency and Innovation for High Performance Organizations. The researcher made use of qualitative methodology by interviewing employees and executives from a leading digital service organization.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Bersin, J.: The Role of Competencies in Driving Financial Performance. Bersin & Associates, New York (2007)
Bird, L.: Virtual Learning in the Workplace: The Power of Communities of Practice. ASCILITE, London (2001)
IDEO: IDEO’s Human Centered Design Process: How to Make Things People Love. Retrieved from User Testing Blog, 22 May 2019. https://www.usertesting.com/blog/how-ideo-uses-customer-insights-to-design-innovative-products-users-love/
Jokela, T.: The Standard of User-Centered Design and the Standard Definition of Usability: Analyzing ISO 13407 Against ISO 9241-11, pp. 53–60 (2003)
Tiem, D.M.: Performance Improvement/HPT Mode: Guiding Process, pp. 10–17. International Society for Performance Improvement (2012)
Kittiwimonchai, P., Sirisuksilp, S.: Characteristics and Indicators to Become High-Performance Organization (HPO) for Higher Education Case Study: Khon Kaen University (2016)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this paper
Cite this paper
Sayavaranont, P., Piriyasurawong, P. (2020). An Effect of Implementing the Virtual Community of Practice Using Human Performance Technology Model to Enhance Innovation Competency and Innovation for High Performance Organization. In: Auer, M., Hortsch, H., Sethakul, P. (eds) The Impact of the 4th Industrial Revolution on Engineering Education. ICL 2019. Advances in Intelligent Systems and Computing, vol 1135. Springer, Cham. https://doi.org/10.1007/978-3-030-40271-6_28
Download citation
DOI: https://doi.org/10.1007/978-3-030-40271-6_28
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-40270-9
Online ISBN: 978-3-030-40271-6
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)