Peter E. D. LoveZahir IraniAhmad GhoneimMarinos ThemistocleousAn exploratory study of indirect ICT costs using the structured case method.167-177200626Int. J. Inf. Manag.2https://doi.org/10.1016/j.ijinfomgt.2005.11.001db/journals/ijinfoman/ijinfoman26.html#LoveIGT06