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Link to original content: https://dblp.uni-trier.de/rec/conf/hicss/ProhlELZ13.xml
Thorsten Pröhl Koray Erek Felix Limbach Rüdiger Zarnekow Topics and Applied Theories in IT Service Management. 1367-1375 2013 HICSS https://doi.org/10.1109/HICSS.2013.555 https://doi.ieeecomputersociety.org/10.1109/HICSS.2013.555 conf/hicss/2013 db/conf/hicss/hicss2013.html#ProhlELZ13