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Link to original content: https://dblp.uni-trier.de/rec/conf/hci/Hollnagel99.xml
Erik Hollnagel Keep Cool: The Value of Affective Computer Interfaces in a Rational World. 676-680 1999 conf/hci/1999-1 HCI (1) db/conf/hci/hci1999-1.html#Hollnagel99