Jérôme Simonin and Noëlle Carbonell: Proactive Versus Multimodal Online Help: An Empirical Study. (2008)conf/ah/SimoninC0810.1007/978-3-540-70987-9_21Proactive Versus Multimodal Online Help: An Empirical Study.2Jérôme Simonin1Noëlle Carbonell2183-192AHAH20082008provenance information for RDF data of dblp record 'conf/ah/SimoninC08'2017-05-19T01:26:27+0200