Marco KuhrmannPhilipp DieboldJürgen MünchSoftware process improvement: a systematic mapping study on the state of the art.e6220162PeerJ Comput. Sci.https://doi.org/10.7717/peerj-cs.62https://www.wikidata.org/entity/Q110949602db/journals/peerj-cs/peerj-cs2.html#KuhrmannDM16