Paul LuffMarina JirotkaChristian HeathDavid GreatbatchTasks and social interaction: the relevance of naturalistic analyses of conduct for requirements engineering.187-1901993REhttps://doi.org/10.1109/ISRE.1993.324818https://doi.ieeecomputersociety.org/10.1109/ISRE.1993.324818conf/re/1993idb/conf/re/icre1993.html#LuffJHG93