Sebastian Möller 0001Friedemann KösterBenjamin Weiss 0001Modelling speech service quality: From conversational phases to communication quality and service quality.1-32017QoMEXhttps://doi.org/10.1109/QoMEX.2017.7965661conf/qomex/2017db/conf/qomex/qomex2017.html#MollerKW17