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Link to original content: https://dblp.org/rec/conf/cso/YangWZZY09.ris
Provider: Schloss Dagstuhl - Leibniz Center for Informatics Database: dblp computer science bibliography Content:text/plain; charset="utf-8" TY - CPAPER ID - DBLP:conf/cso/YangWZZY09 AU - Yang, Xuecheng AU - Wu, Jun AU - Zhang, Xiaohang AU - Zuo, Feng AU - Yu, Quan TI - Switching Costs between Customer Satisfaction and Loyalty. BT - Proceedings of the Second International Joint Conference on Computational Sciences and Optimization, CSO 2009, Sanya, Hainan, China, 24-26 April 2009, Volume 1 SP - 768 EP - 772 PY - 2009// DO - 10.1109/CSO.2009.322 UR - https://doi.org/10.1109/CSO.2009.322 UR - https://doi.ieeecomputersociety.org/10.1109/CSO.2009.322 ER -