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Link to original content: https://dblp.org/rec/conf/cso/YangWZZY09.rdf
Xuecheng Yang et al.: Switching Costs between Customer Satisfaction and Loyalty. (2009) conf/cso/YangWZZY09 10.1109/CSO.2009.322 Switching Costs between Customer Satisfaction and Loyalty. 5 Xuecheng Yang 1 Jun Wu 2 Xiaohang Zhang 3 Feng Zuo 4 Quan Yu 5 768-772 CSO (1) CSO (1) 2009 2009 provenance information for RDF data of dblp record 'conf/cso/YangWZZY09' 2023-03-23T23:58:57+0100