@incollection{DBLP:books/sp/20/MoserF20,
author = {Benedikt Moser and
Marcel Faulhaber},
editor = {Maria Maleshkova and
Niklas K{\"{u}}hl and
Philipp Jussen},
title = {Smart Service Engineering},
booktitle = {Smart Service Management - Design Guidelines and Best Practices},
pages = {45--61},
publisher = {Springer},
year = {2020},
url = {https://doi.org/10.1007/978-3-030-58182-4\_5},
doi = {10.1007/978-3-030-58182-4\_5},
timestamp = {Tue, 04 Jul 2023 15:59:11 +0200},
biburl = {https://dblp.org/rec/books/sp/20/MoserF20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
