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5th QUATIC 2004: Porto, Portugal

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Fernando Brito e Abreu, Jorge S. Coelho, Miguel Goulão, Rafael Gomes:
Proceedings of the 5th International Conference on the Quality of Information and Communications Technology, Porto, Portugal, October 18-20, 2004. CEUR Workshop Proceedings 1135, CEUR-WS.org 2014

Software Product Quality

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Ricardo Alves, Sérgio Bryton:
Desenho por Contrato: Um Ciclo de Vida. 5-13
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  - conf/quatic/BragancaM04
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Alexandre Bragança, Ricardo Jorge Machado:
Engenharia de Domínio no Suporte ao Aumento de Flexibilidade nos Sistemas de Software. 15-21

Investment Impact on Organizational Quality of Service

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Fernando A. F. Ferreira, António Alberto S. M. Freitas:
A Inovação Tecnológica e a Qualidade do Sistema Bancário em Portugal: Alguns Potenciais Entraves Estratégicos na sua Optimização. 25-28
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Antonio Serrano, Carlos Silva, Catarina Chiolas, Eulália Martins, João Silveira, Luís Ranito, Manuela Leamaro, Maria José Ferreira:
MAIS - Avaliação de Investimentos em SI/TI na Administração Pública. 29-37

Organizational and Process Flexibility

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Armando Vieira, Lúcia Costa, Pedro Amaro, Luís Amorim, Paulo Nunes, Margarida Pina:
Arquitectura Empresarial e Sistemas de Gestão da Qualidade. 41-44
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Olga Jaufman, Axel Dold, Michael Stupperich, Kurt Schneider, Nikolaus Kleiner:
A Learning Support for the Definition of Process Flexibility. 45-51

Quality in the Web

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João Esteves, Maria Henriqueta Nóvoa:
A Certificação de Qualidade nos Negócios Electrónicos - Proposta de um Novo Código de Conduta. 55-64
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María Ángeles Moraga, Coral Calero, Mario Piattini:
Applying PQM to a Regional Portal. 65-70

Software Process Improvement in Action

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Kival Chaves Weber, Ana Regina Rocha, Ana Cristina Rouiller, Adalberto Nobiato Crespo, Angela Maria Alves, Arnaldo Ayala, Austregésilo Gonçalves, Benito Diaz Paret, Carlos Vargas, Clênio F. Salviano, Cristina A. F. Machado, Danilo Scalet, Djalma Petit, Eratóstenes E. R. Araújo, José Carlos Maldonado, Káthia Marçal de Oliveira, Luis Carlos Oliveira, Márcio Girão, Márcio Pecegueiro do Amaral, Renata Endriss Carneiro Campelo, Teresa M. Maciel:
Uma Estratégia para Melhoria de Processo de Software nas Empresas Brasileiras. 73-78
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Kevin Daily, Luis Joaquim:
The Capability Road Map - a framework for managing quality and improving process cabability. 79-83

Data and Information Quality and Complexity Evaluation

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María del Pilar Angeles, Lachlan M. MacKinnon:
Detection and Resolution of Data Inconsistencies, and Data Integration using Data Quality Criteria. 87-94
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Ismael Caballero, Mario Piattini:
Assessment and Improvement of Information Quality through Information Management Process Concept. 95-102
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Ricardo Andrade, Ruben Costa:
Sistema de Análise de Complexidade de Documentos XML. 103-108

Testing Automatization and Service Level

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Simone Antunes Correia, Alberto Rodrigues Silva:
Técnicas para Construção de Testes Funcionais Automáticos. 111-117
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Ana C. R. Paiva, João Pascoal Faria, Raul Moreira Vidal:
Automated Specification-based Testing of Interactive Components with AsmL. 119-126
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Rodrigo Pinheiro dos Santos, Sergio Cozzetti B. de Souza, Sinésio Teles de Lima, Káthia Marçal de Oliveira, Rejane M. da C. Figueiredo, Claiton Knoth:
Definição de SLA para Processos de Testes de Software. Um Estudo de Caso em Unidade de Teste de Integração de Sistemas. 127-134

Process Maturity Assessment for Small to Medium Organizations

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Fernando Simões, Pedro Sousa:
Modelos de Maturidade para SI/TI de Pequenas e Média Dimensão. 137-143
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Kevin Daily, Daniel Dresner:
Towards Software Excellence - Informal Self-Assessment for Software Developers. 145-150

Dealing with the Risk

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António Nascimento, Rejane M. da C. Figueiredo, Káthia Marçal de Oliveira, Claiton Knoth, João José Fagundes:
Aplicações de Práticas Selecionadas do Nível 2 do Modelo eSCM-SP V2 em um Órgão da Administração Pública Federal Brasileira. 153-159
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Fabio Bella, Jürgen Münch, Alexis Ocampo:
Baselining Wireless Internet Service Development: An Experience Report. 161-169

Software Process Modeling and Meta-modeling

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Olga Jaufman, Axel Dold, Tobias Häberlein, Claudia Schlumpberger, Michael Stupperich:
Requirements for Flexible Software Development Processes. 173-177
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Paula Ventura Martins, Alberto Rodrigues da Silva:
Comparação de Metamodelos de Processos de Desenvolvimento de Software. 179-186

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