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Link to original content: https://dblp.dagstuhl.de/rec/conf/er/Poels10.xml
Geert Poels The Resource-Service-System Model for Service Science. 117-126 2010 ER Workshops https://doi.org/10.1007/978-3-642-16385-2_15 conf/er/2010w db/conf/er/erw2010.html#Poels10