Racing Post - Horse Racing 17+

Overall good app but I would to see future entries on a horses data page. As with 2 year olds it gives an indicator of what the stable thinks of the horses ability. Also it’s nice to see when horses are entered for races and to see if horses that win are quickly entered up in the coming days. These futures are or were available online but not in the app.

I’d also like to see trainer and owners added to the results section aswell as an option to see when horses have changed trainer or owner.

And on the greyhound section to be able to look at greyhounds form and look at individual form and races of each dog.

Hi, we are grateful for your feedback and can assure you it will be viewed by the team responsible for the future development of the app.

I will be totally honest, this app was the leading app within the industry and I just can’t understand why such a high profile company would allow its reputation to decline and allow its competitors to take over and in response to adverse reviews all we get is a patronising text book response, if I was responsible for your customer relations I guarantee I would reverse such adversity, it’s as if you invest in the app to collect revenue but not in customer relations, when you update your app why don’t you get a selected group of independent punters to trial it first and report back to you accordingly because I don’t feel the persons actually responsible for the app development are actually punters which is possibly why you are not advancing, i now use bet365 which is absolutely flawless and the only downside with them is it’s a minimum of 10p stake so it limits how much you stake being a responsible punter but compared with the glitches of racing post it’s now a minor, I used to really love the racing post app contents with its tips etc but you have just driven me to the point where I use your apps contents to place a bet on bet365 as they lack your contents in many aspects, should you get your act together I would be more than happy to return but that does not look like happening soon purely because you are not listening to constructive criticism.

Hi, we are sorry to learn of the difficulties you have experienced. We would invite you to contact ourselves directly, via help@racingpost.com, so as that we can assist further.

With the premium price that users are expected to pay for this app, the horse tracker should at least be accessible/usable from within the app itself.

Yes I know we can use the website, but this simply isn’t good enough. It’s 2025 and you must do better.

As a fan having a punt, and also as an owner wanting to keep track of my horses - the tracker needs to be more accessible on mobile.
I really want to give as much support to this industry. I believe it’s important. But if you can’t offer me such basic things like this I have to re-evaluate my subscription at the current costs.

Yes you offer other things in the subscription, but for many users we only want to view racecards, form, place the odd bet, and read the odd news article. Oh, and have access to a reliable horse tracker that works on mobile!

For what it’s worth surely you’d also see better monetisation due to more customers wanting to place bets when they’re notified about a tracked horse running.

Finally - please release a fix so that when I click a horses name to check its form and then click back to the race card, I am not scrolled right back to the top of the card. Very poor UX and it’s really frustrating. This is surely a minor bug fix and I can’t believe nobody had picked up on this after all of this time.

Despite my strong feelings on the above - this is a really good app and you do deserve a pat on the back.

Thank you for taking the time to share your feedback. We are sorry to hear this! We'd advise you to clear the cache / cookies on your mobile device. Your feedback will play a huge part in aiding us improve the app as we journey closer to the finished product and it may be useful to note that we can be contacted directly for assistance via help@racingpost.com.