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Link to original content: https://api.crossref.org/works/10.1111/COGS.12152
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We report the results of a modified think\u2010aloud study conducted with 18 pilots (6 first officers, 6 captains, and 6 flight examiners). Pairs of same\u2010ranked pilots were asked to rate the performance of a captain flying in a critical pre\u2010recorded simulator scenario. Findings reveal (a) considerable variance within performance categories, (b) differences in the process used as evidence in support of a performance rating, (c) different numbers and types of facts (cues) identified, and (d) differences in how specific performance events affect choice of performance category and gravity of performance assessment. Such variance is consistent with low inter\u2010rater reliability. Because raters exhibited good, albeit imprecise, reasons and facts, a fuzzy mathematical model of performance rating was developed. 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