All Ritmo Cancun Resort & Water Park

Rooms are oceanfront with a bathtub, coffee maker, refrigerator, and comfortable bed. Check-in process is quick and staff is responsive, warm, and helpful. Activities team organizes fun and creative pool activities for both adults and kids, along with impressive nighttime shows. The day beds by the marina provide upgraded food and beverages. On-site activities include a waterpark, mini-golf, kayaking, pingpong, and volleyball. Beautiful beach with fine sand and clear water. Staff is friendly, helpful, and inviting.

Your food and drink at the hotel

The person who prepares the bourgeoisie was very rude, very arrogant and very sharp, a very bad experience

Everything, exceptional staff, very good atmosphere, ideal for a family with children.

bath to be revived and noise of the ventilators all night long.

Privacy, nearby marina for island tours, plenty of sunbed options including hammocks, small all-inclusive resort, reservations-only restaurant with better food.

No complaints.

The price is totally fair for everything they offer, it is a very recommended hotel especially if they are families. The view from the room was more than spectacular.

The sea not much.

The big pool is really cool. Some very nice employees. Others very derogatory

two-roaches tennis bath. They offered me a king-size bed and when I entered the room it was a double bed. reservation of the restaurant is complicated and Mexican restaurant very bad the food. Kids club offered to do puzzles and none was complete their broken and old material. expensive for the quality of what they offer. water park very rusty. My daughter fell and we never saw a paramedic. It was not what I expected...

Oceanfront rooms with bathtub, coffee maker, refrigerator, and comfortable bed. Quick check-in at 3 PM with fast and helpful staff. Fun morning pool activities and impressive nighttime shows. Delicious Mexican food. Enjoy the day beds and spa. Highly recommended over other properties.

Very spacious rooms. Nice and attentive staff. Very extensive buffet schedule.

Water park with lack of maintenance. Some slides were scratching. A lot of rust on the metal structure of the slides. Peeling pool floor and some areas were excessively slippery. Very old bathroom in the room, it was clean but it felt dirty. Sargasso as in the rest of the coast although they were cleaning it constantly.

Friendly staff. very comfortable room

The water park is open to the public so there are always many people. The water park's games are not well maintained. The location is far from the hotel zone of Cancun. The hotel pool is very small. There is a lack of variety in food. If the hotel needs general maintenance, it looks very old.

We had an amazing time here! The hotel staff was very friendly and made us feel welcome from the moment we arrived. The oceanfront rooms have really comfortable beds, bathtubs, and coffee makers. We enjoyed the daily activities at the pool and water park, while the evening shows were for all ages. The day beds provided upgraded food and beverages that were worth the extra expense.

We had a hard time deciding what we loved more: the beach or the pool area! It was so hard to leave here.

The location of the hotel is great, with easy access to the nearby islands and a short walk to the bay. The room we stayed in had a beautiful ocean view from the balcony, providing a relaxing atmosphere. The staff provided excellent service, always welcoming us with a smile. The breakfast buffet had a delicious selection of food, including tasty omelettes and pancakes.

The communication with the hotel staff over the phone was quite frustrating, with long wait times and sometimes rude responses.

Nice and very clean hotel with slightly aging but clean equipment. Very pleasant staff and very good service. Very pleasant swimming pool and beach in front of the hotel with deckchairs and superbly equipped mattresses and umbrellas. All inclusive quite good.

The hotel is a little far from the city centre, but you can manage to get to the city centre with the local buses. Taxis are expensive compared to other cities in Mexico. When you check in at 12:00 noon plus straight to the all inclusive but you can enjoy the pool and beach area which is already very nice. Noisy (family hotel is normal) but we manage to find quiet corners.

L animation. swimming pool and bar of this one. restaurant and buffets

Noisy room in front of the small harbour with ocean view which is more harbour view . Reservation to be made in the morning for the restaurants besides the main one if not present it cannot be done.

The beach was clean and the water was beautiful. The poolside bar served delicious drinks and the staff were always friendly. The buffet had a delicious selection of food and the evening entertainment was top-notch. I would highly recommend this resort.

The spacious room

The beach didn't meet my expectations

Excellent hotel, especially for children, has many activities. . Good food, buffet with a lot of variety. Very comfortable, spacious and beautiful rooms

Nothing, everything is good.

The staff was exceptional, especially the manager. They were helpful and attentive throughout our stay. the view from the hotel was spectacular, offering a relaxing atmosphere. Additionally, there were people on-site who could help us book fantastic excursions, adding to the overall convenience of our trip.

There were some negative aspects of our experience. some of the servers were downright rude, which put a damper on our dining experiences.

The location of the hotel is exceptional. Large room

The quality of the dinner. Buffet-style, but frankly not very good.

Fantastic food, attentive server, great water park, excellent facilities, fun for the whole family.

No complaints.

As a business traveler, I loved the oceanfront rooms and the comfortable amenities, including a bathtub, coffee maker, and refrigerator. The staff was fast, responsive, and welcoming, and the activities team provided fun and creative entertainment. The day beds by the marina were a treat, and the spa was reasonably priced. The Mexican food was authentic and delicious, and the overall organization of the resort made it easy to relax and enjoy every moment.

Felt like home, no complaints.

We had a fantastic stay at this hotel. The staff was extremely friendly and helpful, ensuring that we had a great experience throughout our visit. The hotel facilities were clean and well-maintained, including the pools and the water park. We especially enjoyed the refreshing pools and the beautiful ocean view from our room. The location of the hotel was convenient, situated right on the beach facing the water. Additionally, the breakfast provided was delicious and the staff at the restaurant was supportive and nice.

Can honestly say there wasn't anything not to like.

The staff at the hotel were friendly and helpful, always ready to assist with any requests. the location of the hotel was convenient, with beautiful views and easy access to the beach.

The hotel could use some renovation and maintenance, as some areas were outdated and in need of repair. there were a few cleanliness issues in the room, such as hair and dirt in various places.

The hotel is located right by the seaside, providing beautiful views of the ocean. Guests can enjoy the water park and daily entertainment, and there are plenty of places to eat, drink, and relax on the premises.

There were no elevators in the hotel, which could be inconvenient for older guests or those with mobility issues.

We recently stayed at a 4-star hotel in Cancun and had a wonderful experience. The hotel is located in a run-down area, but don't let that discourage you. The service here is top-notch, from the room service to the car hire. The housekeeping staff ensured that our room was always clean and comfortable, and we received a welcome drink upon arrival. The hotel also offers tours and ticket assistance, which was very convenient. Our room had all the amenities we needed, including air conditioning, a mini-bar, and a balcony with garden furniture. The in-room safe provided added security for our belongings. We also appreciated the free toiletries, television, and telephone in our room.