IS in the Workplace and the Future of Work

Track Description
Technological developments continue to reshape how work is designed, performed, and managed at individual, organizational and societal levels. The accelerated digitalization of information is pushing many organizations away from the established archetype of 9-5 office work towards more contemporary approaches to work. Traditional employment arrangements are increasingly becoming contingent, flexible and distributed. Exemplars of contemporary approaches to digitalization of work include mobile or remote work, offshoring, outsourcing, globally distributed project work, as well as freelancing on demand, brokered through dedicated platforms such as Mechanical Turk, Uber, and TaskRabbit. Further, automation and augmentation of work with artificial intelligence are transforming not just organizations and industries, but potentially entire labor markets, with humans being replaced by, or working together with, ever smarter algorithms and robots. At the same time, the meaning of work and employment are shifting as the new generation of digital natives reconfigure the future of work.

To address the challenge of understanding and proactively designing work with novel technologies requires us expanding from a focus on technical systems and their potential for action to a focus on system and work design as a socio-technical problem. Such systems require the joint design of the social and technical systems and attention to the implications of their interdependencies and preparation for unintended consequences of designs. For IS researchers, the socio-technical complexities of how humans welcome/resist/adapt/appropriate technological advancements in their work environment makes the study of “future of work” both challenging and rewarding.

Track Chairs
Kevin Crowston, Syracuse University, crowston@syr.edu
Matti Rossi, Aalto University, matti.rossi@aalto.fi
Raghu Santanam, Arizona State University, Raghu.Santanam@asu.edu

Schedule
Monday, December 14th
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2020
	ADR for Big-Data IT Artifact Development: An Escalation Management Example Felix Oberdorf, Julius-Maximilians-University Nikolai Stein, Julius-Maximilians-University Nicolas Walk, WITTENSTEIN SE Matthias Griebel, Julius-Maximilans-University Christoph Flath, Julius-Maximilians-University
12:00 AM	Algorithmic Controls and their Implications for Gig Worker Well-being and Behavior W. Alec Cram, University of Waterloo Martin Wiener, TU Dresden Monideepa Tarafdar, Lancaster University (Management School) Alexander Benlian, Darmstadt University of Technology (TU Darmstadt)
12:00 AM	Antecedents and Consequences of Perceived Fairness in Pay for Crowdwork Paul Alpar, University at Marburg Lars Osterbrink, University at Marburg
12:00 AM	Considering Characteristic Profiles of Technologies at the Digital Workplace: The Influence on Technostress Julia Becker, BF/M-Bayreuth Michelle Berger, University of Augsburg Henner Gimpel, University of Augsburg Julia Lanzl, Project Group Business & Information Systems Engineering of the Fraunhofer FIT Christian Regal, University of Augsburg
12:00 AM	Creating Humanistic Value with Process Mining for Improving Work Conditions - A Sociotechnical Perspective Willi Tang, Friedrich-Alexander-Universität Erlangen-Nürnberg Martin Matzner, Friedrich-Alexander-Universität Erlangen-Nürnberg
12:00 AM	Designing Interactive Chatbot Development Systems Jasper Feine, Karlsruhe Institute of Technology (KIT) Stefan Morana, Saarland University Alexander Maedche, Karlsruhe Institute of Technology (KIT)
12:00 AM	Digital Technologies in the Workplace: A Ne(s)t of Paradoxes Sabrina Schneider, University of Kassel Olga Kokshagina, Graduate School of Business and Law
12:00 AM	Does IT Increase Specialization? An Empirical Analysis Insung Hwang, Mcgill University Kunsoo Han, McGill University
12:00 AM	Emerging Leaders in Digital Work: Toward a Theory of Attentional Leadership Julian Prester, UNSW Business School Dubravka Cecez-Kecmanovic, UNSW Business School Daniel Schlagwein, University of Sydney Michael Cahalane, University of New South Wales
12:00 AM	Gender Diversity in IT: A Case Study on Sustainably Successful Interventions Caroline Oehlhorn, University of Bamberg Sven Laumer, Institute of Information Systems Christian Maier, University of Bamberg Tim Weitzel, University of Bamberg
12:00 AM	How the Coronavirus Pandemic Affects the Digital Resilience of Employees Vanessa Kohn, Goethe University Frankfurt am Main
12:00 AM	Information Technology, Learning, and Sales Performance Terence Saldanha, University of Georgia Nadia Pomirleanu, University of Nevada Babu L. John Mariadoss, Washington State University Sunil Mithas, USF
12:00 AM	The influence of algorithm aversion and anthropomorphic agent design on the acceptance of AI-based job recommendations Jessica Ochmann, Friedrich-Alexander-University of Erlangen-Nuremberg Leonard Michels, Friedrich-Alexander Unuiversität Erlangen-Nürnberg Sandra Zilker, Friedrich-Alexander Universität Erlangen-Nürnberg Verena Tiefenbeck, ETH Zurich Sven Laumer, Institute of Information Systems
12:00 AM	The Journey towards Digital Work Empowerment - Conceptualizing IS-Induced Change on the Shop Floor Ferry Nolte, Institut für Wirtschaftsinformatik Nadine Guhr, Leibniz Universität Hannover Alexander Richter, Victoria University of Wellington
12:00 AM	The Training Paradox of IT Professionals - Who Leaves, Who Stays? Barbara Prommegger, Technical University of Munich Manuel Wiesche, Technical University of Dortmund Jason B. Thatcher, Temple University Helmut Krcmar, Technical University of Munich
12:00 AM	'Time’ to be more inclusive? Flexitime and retention in the Information System workforce Oindrila Matilal, IIITB
12:00 AM	Towards a Model of Team Roles in Human-Machine Collaboration Dominik Siemon, Technische Universität Braunschweig Ruobing Li, Technische Universität Braunschweig Susanne Robra-Bissantz, Technische Universität Braunschweig
12:00 AM	Who You Know or What You Know? A Study of Digital Labor Platforms and OSS Developer Firm Mobility Sherae Daniel, University of Cincinnati Renzhi (Fred) Zhao, J. Mack Robinson College of Business, Georgia State University Likoebe M. Maruping, Georgia State University
12:00 AM	Working in the Era of Multiple Virtual Team Membership. A Study on the Effects of Variety of Communication Rules on Individual Management of Knowledge Resources Valerio Incerti, INSEAD Francesca Bellesia, University of Modena and Reggio Emilia Fabiola Bertolotti, University of Modena and Reggio Emilia Kathy Chudoba, Utah State University Kelly J. Fadel, Utah State University Elisa Mattarelli, San José State University Paula Ungureanu, University of Modena and Reggio Emilia

IS in the Workplace and the Future of Work

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