The Japanese personal care products market is a complex landscape characterized by strict regulations and heated competitions for consumer retention. As personal care products and the synonymous term “toiletries” are not commonly used in everyday language in Japan, the scope of the market is ambiguous without a precise definition. To avoid confusion with the sanitary fixture, toiletries are commonly equated to beauty care or cosmetics for personal hygiene and grooming, further blurring the lines between personal care,
, and over-the-counter pharmaceuticals. Furthermore, shaped by the image of major manufacturers in the overarching chemical consumer goods industry,
often include household cleaning agents like laundry detergents and air fresheners.
The fierce race for profit
The fierce competition within the personal care market is apparent in short product lifecycles and price wars. Since
consumers prefer drugstores and supermarkets to buy basic skincare and daily necessities, the industry is highly reliant on third-party retailers in distribution. As such, manufacturers are faced with the challenge of responding to the pricing strategies of rival brands and contracted retailers while balancing profit expectations to remain competitive.
Frequent mergers and acquisitions of emerging brands and the downsizing of broad portfolios to core products form the backbone of brand strategies. To explore new niche segments and supplement the core business with new brands, manufacturers in the cosmetics and toiletries industry are
highly active in research and development, with spending exceeding on average a three percent ratio to sales. Unprofitable lineups are quickly discontinued to make way for new, potentially more profitable brands, resulting in rapidly changing product lines.
The faces of beauty and personal care
Amid a saturated market in which the competitiveness of multinational and local brands drive innovation,
advertising in traditional media and sponsoring Japanese variety shows are at the center of marketing strategies. Even though the importance of a groomed appearance is keeping the demand for personal care products stable, the focus on cost-effectiveness among end consumers limits the degree of involvement with brands and possible alternatives, especially in the mass market segment. As such, daily used items like shampoo and toothpaste enjoy
high brand loyalty when a product fitting their needs is found. In contrast, the mid-priced and prestige segments rely on image strategies surrounding Japanese celebrities like actors, musicians, athletes, and entertainers to emphasize the effectiveness of products and raise consumer involvement. With the importance of
influencers in online media rising, brand building further takes beauty and lifestyle personalities into account to address the increasing importance of digital media as the first point of contact with new brands in Japan.
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