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Link to original content: http://www.statista.com/statistics/701201/australia-consumer-banking-satisfaction/
Australia - consumer banking satisfaction 2024 | Statista

Satisfaction with banks in Australia 2024

Published by Statista Research Department, Nov 12, 2024

This statistic shows the satisfaction level of consumers with the big four banks in Australia for the six months to March 2024. The Commonwealth Bank of Australia (CBA) held the highest customer satisfaction with a 76.1 percent satisfaction rating. Westpac Bank held the lowest rating at 68.7 percent.

Consumer's satisfaction level with the big four banks in Australia as of March 2024

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Source

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Release date

May 2024

Region

Australia, Australia and Oceania

Survey time period

October 2023 to March 2024

Number of respondents

35,887 respondents

Age group

14 years and older

Supplementary notes

Satisfaction level is the percentage of very or fairly satisfied customers.

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